Trees near Consumers Energy power lines are the responsibility of Consumers Energy to maintain. One neighbor in the Dye Krest Woods subdivision hired a crew to clean up what Consumers Energy's contracted tree service left behind when it cleared trees away from power lines. **THIS IS NOT A COMPLAINT** I witnessed that with the technician. For many years, it has had an active vegetation management program. While evidence of caterpillars is present in many locations, the trees were not as severely impacted as those within the treatment area. The National Electrical Safety Code requires them to do so. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Roger L. Schultz The owner of this site is using Wordfence to manage access to their site. I check my Electric usage every day on their Electric forecast and my bill is always quite a bit higher than what it shows on my account usage. JACKSON, MI (WKZO AM/FM) More than 600 Consumers Energy crews, contractors and lineworkers are making their final push on Sunday, February 26 to restore power to homes and businesses affected by last week's powerful ice storm. This happens 6 times a year or more. Residents often ask, what can we do to help reduce the moth infestation?. Are you kidding me!? Your employees who are in the field checking on problem calls need to be able to the tell the customer what the decision on a situation so that they can take appropriate action. "We are grateful for the patience of our friends and neighbors, and are going to stay in 'storm mode' until everyone . 1 talking about this. Randi Shaffer is a reporter at the Morning Sun. Then later on we called Moore Mechanical and had them come back. Attractive shape and interesting reddish bark with white markings provide year round interest. If they were cutting that much off they shouldve just told us they were going to cut the whole tree down! In many cases, spongy moth populations naturally decline in 1-3 years of an infestations peak due to disease naturally present in the ecosystem. Again, no one showed. Fast growing. After flowers fade, the tree produces seed capsules that attract songbirds. It is regulated by the Michigan Public Services Commission. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> In 2016 the City of East Grand Rapids completed a tree inventory and risk assessment of approximately all 7,200 trees in the public right-of-way and developed a targeted preventative maintenance approach to managing the public right-of-way tree canopy. MICHIGAN, USA Consumers Energy is sending crews to the northern portion of Michigan after they finish restoring power in the south, officials say. No note, text, email or call. Finally after talking to the rep for sometime and trying to explain we asked for a supervisor. Have the Statw relief to pay for it until inflation and pandemic is not a threat in our life anymore. This will surely increase the credibility of your complaint. I can see the need for public safety and the need to trim, but I wish you would communicate with your foresters that theres a balance.. I have more problems than I need this just adds to my grief and stress. Yesterday we got home and our tree (only one in our yard) was hacked hideously! Progress in each zone is limited to budgeted funds. We always recommend using a professional tree trimming service to perform the work. They are worthless. The HVAC worked fine after the inspection. This review was chosen algorithmically as the most valued customer feedback. How do I fight this? Destruction of cement mobile home pad by service truck, consumers power in calhoun county michigan, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. As of this morning, as far as we knew, no one came to look at the situation. Green Vase Zelkova: A graceful shape, clean foliage, attractive bark. I had a few questions concerning my account, and was helped by a gentleman by the name of Anthony. Don't forget to call MISS DIG at8-1-1at least three business days before you break ground. We are VERY unhappy with the service done! You can protect against costly tree clean up and trimming expenses for only $9.99 a month by enrolling inTreeGuard Assurance. In this event, we will do our best to inform you of those changes. She put us on a different power grid and we didnt have but one outage a year after that and it wasnt for days only hours. Indicating they need access to my residence representing Consumers Energy. Zip Code. A profusion of flowers in the spring, simple oval leaves that are dark green in the summer, turning orange to gold-red to red-purple in the fall. I can give you $25 on your next bill." I also apparently was supposed to have received a door tag stating my tree would be cut which I did not receive. After two ice storms within a week, 600. We accepted the credit because at this point we had explained the situation and were told we were wrong. Mature height of 15-20 feet. All the customer service reps were nice enough, but management refused to do anything. Thank you, you have successfully subscribed to our newsletter! Please contact me as to what you plan to do about this incident. Now my sons family is in limbo the plan was not to be with me forever but they cannot move onto Stair and help me like they planned I know we all have rules and policies but there are times and circumstances where you have to think outside policy. Each year, the Citys forestry expert examines outbreaks to determine how trees are reacting to feeding pressure and to make estimates of expected populations. She needs to be in business on her own that she will be a millionaire. Click here to get notifications about new complaints of Consumers Energy. Hall said many trees need to be trimmed because of mistakes made in the past. Grows at a medium rate. **THIS IS NOT A COMPLAINT** Tulip-shaped flowers with greenish-yellow petals with a splash of orange at the base. Employee should be written up and counseled about the danger he imposed. It's a busy world full of busy people like me. Once Eligo's 2 month "get acquainted" period is over, it can rip off customers like me and CE won't do a thing about it. Fast growing. left limbs on power lines. In late summer, caterpillars lay their eggs. Phone Number. Is this your company? In their letter they recommend that I turn my claim over to my insurance carrier. The same is true for Urban and Suburban environments. Outage rebate policy change. This amount is at the fault of miss handling my payments sent in by myself. Unsubscribe easily. I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. Consumer's Energy says Kuras' tree was interfering with a significant power line which is why they cut it. (800) 947-5000 Customer service is now available at your fingertips. Hall said Consumers communicates directly with affected property owners through postcards and letters, and makes personal contact and leaves door cards before field work is completed. Forestry Inquiries. : Tiny yellow, fragrant flowers appear in early summer and small, heart-shaped green leaves which turn yellow in fall. Maybe if you're spending $10,000 a month for energy, but in relative terms if you are spending between $100-$250 it is significant. The city has been monitoring the existence of Spongy Moth within the southwest part of the city throughout 2022 and its contractor has recommended against aerial spraying. So now that account number in question is [edited]. Hall apologized for the concerns the commissioners raised. Someone needs to explain to me how my kilowatt usage can double and triple over last year. The forestry department always tries to promote future growth away from lines, Hall said. Who is responsible for trees located between the sidewalk and the street (public right of way)? She went beyond her means to take care of the business at hand. Enjoy reading our tips and recommendations. Fast growing. In 2023, right-of-way tree pruning will take place throughout the months of February and March in Cycle 1, or Monday's yard waste-compost route and Cycle 2, or Tuesday's yard waste-compost route (see program progress map below). More Local News to Love Start today for 50% off Expires 3/6/23. In the spring, residents can apply a sticky tape or band specifically designed for insect control to the base of trees. Yields hard pea-sized to 1/" fruit that is brownish or russet colored which persists into the winter. They trim trees that are in now way an issue and intrude off . System Improvements Tree Trimming While I am fine with that, they seem to be saw happy. March 15th - April 14th and July 16th - October 15th These periods are collectively referred to as the "Lessor Risk" period when the risk of transmitting oak wilt is very low. We went and looked at our trees, saw they werent in the way, and assumed we were fine. If you see dead or dying caterpillars at the base of a tree, leave them in place. Never use the appliance service plan with Consumers Energy! I would have happily paid this if I received some kind of notice. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Consumers Energy: If a tree falls on power lines after a storm, Consumers Energy states "In the aftermath of a storm, our crews will work 24/7 to trim or remove any tree that is interfering with power restoration. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. I will also be sending the attorney general as well as notary in Secretary of State to seal and hear the voicemail and send you guys a letter for abusing my rights and not using a State relief that was given to all the people thru the pandemic and use that to relief customers. To Whom it may concern; Consumers Energy Reviews Sort by: 4,201,552 reviews on ConsumerAffairs are verified. Fast growing, somewhat wide spreading. They will not remove trees only trim. Consumers Energy, which supplies electrical power (and also natural gas service) to parts of East Lansing, is a major utility in Michigan, serving a large swath of the Lower Peninsula. We have things to do, business to take care of, condos to buy and move into. I was a VAWA victim stalked by an ex who found me because I changed my address at the secretary of state and he found me and held me at gunpoint until this happens to you and you have this fear you will not understand. For information regarding the Consumers Energy tree trimming process, FAQ's please visit the the trees and power lines link. I followed our estimated bill because of the huge increase, with the economy. <> The Michigan Public Service Commission today approved an accounting measure allowing DTE Electric Co. to provide a one-time voluntary refund of $70 million to be spent on tree trimming as part of the company's efforts to boost system reliability after a summer . We're currently experiencing system issues which may result in website slowness. Years ago the electricity kept going out, my mother called and talk to a woman In Tampa Fl. Consumers Energy will be conducting a tree trimming project on the Townhall Circuit on the south shore of Higgins Lake in Lyon and Gerrish Townships. 4 0 obj I was out there yesterday, April 24th, 2022, and it looks as though a large service truck recently drove over the edge of my mobile home pad and cracked a large section off. Unsubscribe at any time. Mature height 25 50 feet. Mature height: 15-25 feet. Media Contact: Matt Helms 517-284-8300 Customer Assistance: 800-292-9555 Michigan.gov/MPSC Twitter. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Sign up to receive our free weekly newsletter. We never had a problem with this tree with the power line. Upon contact to Consumers was told by the manager I gave him consent to cut the river birch down (I did not give him consent he got that from the so-called meeting he had with you) Also, was told by Consumers manager the tree service never had a meeting with them discussing my situation regarding the trees. You can scrape these egg masses into a bucket of soapy water to help control the number of moths next year. Next spring, you can apply a sticky tape specifically designed for moth control to the base of trees to help control the movement of caterpillars. I simply do not have $2700 laying around and I really dont think I should be responsible for a bill that did not belong to me ever. She deserves a raise. Appliance Service Plan does not affect your regulated utility service. I was only using it for mail. Consumers Energy Tree Trimming/Removal In order to improve the reliability of electric service to residents, Consumers Energy and its contractors continue to conduct tree trimming and removal in private utility easements around EGR. Field work is completed by line clearance-qualified contractors under the supervision of Consumers Energys foresters, and all work is inspected by the department after completion. My entire home smelled of burnt wire and the fire department was called to my home and my neighbors home. 25-year-old trees destroyed because they said they had to follow Duke Energy's rules. Were they billed at peak hours? Certified arborists and foresters target cycle areas of the city for preventative maintenance pruning services. We did not receive any communication from anyone ever about this. If you can go to DTE or Great Lakes. CN Utility Consulting - Founded in 1999 to provide utility vegetation management (UVM) consulting services to utility companies, regulators and UVM service providers. My complaint is this.Why is the outage rebate so low for having no power for 5 days or more due to a catastrophic event.The latest event was an ice storm last week.Our power was out for just short of 6 day and we are eligible for a whopping bc $25 outage rebate.Does Consumers as a company realize the expenses that occur with power of that long.Damaged food,fuel cost to run a generator ($160 for me)lodging,eating out and on and on I could go.Consumers currently charge there 1.8 million electric customers $.90 every month on our bill to cover low income customers.That translates to over 18 million dollars a year.Hard for me to believe they kick that much back each year.My suggestion is this, start an outage fund so customers can get a full reimbursement for expenses incurred during an outage as long as receipts are produced. My neighbors were without power for two days each time they worked on the power lines. The quality of work she represents is 2nd to none. A link has directed you to this review. including trimming 5,000 to 6,000 miles (9,600 kilometers) of trees each year to prevent branches from falling onto power lines. At 12:15 he called. In speaking to one rep we were told nothing could be done and credits are never given, period. I am aware of the Pipeline upgrade in my neighborhood and have received documentation to this effect. I closed on my property in Roseville, MI on 05/25/22 & called Consumer's Energy to transfer service out of my name. I immediately after that I changed my license to my parents home because the person is not a random person it is someone I knew and they know I did not live with my parents so that gave me some peace that he could not find me again it may be rational but it gives me some small peace. Thank you for your prompt attention to this matter. They replaced the circuit board for the refrigerator's ice/water maker, but it fried immediately. For the best performance on this website and others, please upgrade Our house is also only 10 years old. Temperatures dropped into the 30s that night and my kids had to sleep in their winter coats with every blanket in the house. On 07/23/22, received a collection notice for the final bill! We expected better professionalism than this! Whenever practical during this timeframe, oak trees in developed landscape areas may be trimmed or cut down. Customers should call the tree trimming service or the electric utility prior to the trimming to get information about the work to be done and express their concerns. My partner stayed home and no one came. <> I have to quickly run and throw my main breaker to prevent more devices from frying when they restore power. 3 0 obj My current bill of Oct 2022 is - 92.51$ credit, my amount due is 0, yet my balance is $405.28 and on this current bill I am reading that starting next month the SPP amount will be $150. Mature height 15 30 feet. Remember, your trees could be next, with no care shown nor even any chance of discussion in the matter. I tried to explain to Ms. Cotton several several times while I understand state law there are always extenuating circumstances. I have a bill for a utility company but it does not belong to me. The message said I must call them back right away - that's not happening. Request Tree Trimming - Duke Energy Skip to Content Tree Trimming Request Select your location Our site is customized by location. This arborist provides consultation to the city on an as-needed basis for such items as Dutch elm disease, emerald ash borer, spongy moths, and overall tree health and condition. Its location on this page may change next time you visit. P/S; Would like to see a contract signed and also all rights with it that a customer have as well as anything that was signed with my lower case name .. as well as any permission and all.. This data is used to determine when and if the City should apply treatment to a particular outbreak pocket. Consumers energy also has another account number in my name of [edited] in which As a former employee of Consumers Energy, the lack of hometown service is unacceptable. Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape. Street/Sidewalk Construction and Maintenance, Diseased trees, or suspected diseased trees, Low-hanging branches or other unsafe conditions. By the end of June, the caterpillars are almost done feeding, so limited options are available. Take a look at the provided map and brochure . One Tuesday August 30th, I called in an issue with the tops of 2 trees hanging over the power line that goes from the pole to our home. I need to be able to have my sons family move into this extremely vacant house that can easily be confirmed with a home visit by consumers energy. Manistee, MI 49660 California regulators recently imposed a $75 to $150 one-time connection charge for solar customers, as well as other new policies and fees that will cut into the savings of California homeowners. Laura Neibarger I do not have a working vehicle either. For suggestions to find the best web browser for you Wood Chippers Carlton Professional Tree Equipment. Attractive shape and interesting reddish bark with white markings provide year round interest. Hall said Consumers communicates directly with affected property. I have a pregnant wife at 30 weeks and only enough food to keep her healthy and due to not having power for three days I'm going to have to throw most of it out. Small debris, such as leaves and small limbs, will be cleaned and removed. Thank You for your attention. My complaint centers around Consumers Energy (CE) allowing Eligo--an Illinois company--to use CE as a conduit to cheat its customers like me or to operate as an alternate gas supplier under CE's auspices. I'm not sure where to start, I order the Appliance house burnt down still getting bills and we. I understand even if I cancel Eligo today--which I did--I must pay its outrageous rate of $14.49 per mcf--or maybe even more!--for 2 "billing cycles. Bandit's most popular whole tree chipper is the Model 2590. DTE has about 2.2 million customers across southeast Michigan. They never provide accurate estimates. This is not me simply trying to get out of service I have used. Keep in mind other electrical equipment that may be on your property too. I have a tree on the property that was to be cut done approximately 4.5 years ago and said they would be back to cut it down (never came back and tree is still there). Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. I want my camera doorbell and fan replaced. Email Address. The Citys forestry expert periodically inspects moth/caterpillar feeding trends and conducts egg mass surveys in the winter, as necessary, to determine likely population outbreaks. Desired outcome: We called in with multiple waits times and calls totaling over an 1 hour and 15 minutes. There is plumbing for the septic tank that runs under this as well. The letter states that they are not responsible for the damages to my appliances. If you are a TreeGuard Assurance customer and you experience an outage related to your overhead service drop, simply file a claim and we will send a certified tree trim crew to haul away tree debris and trim back trees within a five foot radius of your line. ConsumerAffairs is not a government agency. Shortly after, planners will assess your neighborhood and create a trimming plan. But local weather patterns, climate change, and other factors can cause longer outbreaks. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. We have construction on our street that required the gas to be turned off during the day during early March. Pleasant meth dealer, Friday forecast: Inch an hour of snow possible, Marijuana payments to be distributed to mid-Michigan municipalities and counties, Mt. At the citys June 10 meeting, Jon Hall gave a PowerPoint presentation and answered questions about why and how Consumers makes decisions to cut trees from around power lines.