Needing new garden tools and plant stock, this was our obvious venue to visit.Shop all as it should be, minus the old live giant fish in his tank. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. The following shows exactly what happened on Mothers Day and is a copy of my post on Facebook:"Have never been so disgusted by the quality of the food, the laziness of the staff and the standard of service at a so called 'restaurant' for many many years. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? We ordered 2 coffees and 2 cakes the first disappointment was they do not have soya milk (dairy allergy customers beware) all reputable coffee shops do stock it!!. But then I got to the peas, these weren't even Luke warm, they were stone cold. Also we had a long wait at the checkouts.with our purchases Will be avoiding in the future. The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. more details. By now you are in the garden centre and . Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Opening times: 8.30am to 5pm Monday to Saturday, 10am to 4pm on Sunday Derby Garden Centre Location: Alfreton Rd, Little Eaton Opening times: 8.30am to 6pm Monday to Saturday, 10.30am to. Planters at Bretby Garden Centre, Bretby Lane , Burton upon Trent, DE15 0QS. Unfortunately I didn't time it! The salad was very uninspiring, with no dressing. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. We normally spend some time looking round all the lovely plants but the music is rather off putting so we dont stay long. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Price range: 5 - 18. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table say that the ham and eggs was 2.00 more than wherever she'd just come from). Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com. 19 Nov 2016 - 20 Nov 2016 Saturday, Sunday ; Contact. We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Service Wonderful but no Brioche Bun for Burger. My mothers day 'treat' turned into a mothers day nightmare by the awful place chosen for what should have been and could have been a really nice time out. What Types of Materials are Ideal for a Greenhouse. commas needed to sort list of fillings- very confusing! The attraction is expected to be as popular as ever, with families already showing an interest in trying their hand at skating. We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Shop all as it should be, minus the old live giant fish in his tank. We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! Zoom in to see updated info. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. with wet runny prawn sauce! Soup luke warm sent it back came back with skin on where had been reheated to much the food we got was freshly made and tasty. Search for local Garden Centres near you and submit reviews. Also watch out for 2 meals for 15.99deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Popped in a few times for a cuppa and slice of cake, also good.More, Hi Maz, Easter chicks in the pet section were adorable. If the system detects something that potentially contradicts our. Staunton Harold. Playing bird song or something in keeping with the surroundings would be more agreeable. This website is using a security service to protect itself from online attacks. not taste as expected. Thank you for taking the time to review our Garden Centre Restaurant. Seasonal items available, including a huge range of LED scenes/vehicles. You will then receive an email that helps you regain access. Your access to this service has been limited. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. I am not a great ice skater, having only been a handful of times in my life. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. The population of the civil parish as of the 2011 census was 893. Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". Hopefully, just a bad day.More, Needing new garden tools and plant stock, this was our obvious venue to visit. Come along and get some Christmas shopping done whilst enjoying some tasty hot food and sweet treats! This was the first breakfast we have had here and it will be the last. Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. Planters at Tamworth & Bretby | Planters Garden Centres Won't be revisiting. Opens at 10am until 3:30pm on Saturday 13th & Sunday 14th . 7.6 "Nice place to go for a walk, avoid on sunny weekends if taking . tad expensive but you know how much it is before booking and going. Then we were asked what we had ordered, so obviously it wasn't already being prepared. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. The latte was one of the best I have had for some time. To be fair, we were offered free drinks or a cake as compensation. I will pass your comments on to the team. Tagine had cool spots! Bretby Garden Centre. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. White bun was dry and crumbly which spoilt the burger. Find the best restaurant in Burton upon Trent Description Cuisine Cafe Vegetarian Friendly Deli British Restrictions Vegetarian Friendly Meal types Drinks Breakfast Brunch Lunch Price range - Timetable Now Open Monday: 09:00 AM - 05:30 PM Tuesday: 09:00 AM - 05:30 PM Wednesday: 09:00 AM - 05:30 PM Thursday: 09:00 AM - 05:30 PM Friday: By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Nice gift shop too. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. More restaurant details. Not usually one to complain but poor service and poor portions. They dont know how to serve coffee here or serve food properly. Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . Food not cheap 10.99 for Cottage pie more than most pub prices. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?'