Thank you for posting your comments. Have a fantastic holiday. false, We recognise there is always room for improvement and regularly seek feedback from our people to understand how best to refine and improve our offering.
Staysure 7 Nov 2022 - Remote Customer Service Representative . The sales agent role gave me a good grounding and Staysure really invested in me and believed that I could progress within the company. I could put it down racism but overall they are just a horrible company who treat people bad. So you can be confident that youve got the right cover, thats tailored just for you. n 71 Edifcio D 2 Dt, Queluz de Baixo } Have a fantastic holiday.
Contact Staysure Our friendly team are here to help Get in touch Department Opening times Telephone Insurance Sales - Monday to Friday: 8:30am - 8pm - Saturday: 9am - 5:30pm - Sunday: 10am - 4pm Christmas hours: - Saturday 24 December: 9am - 3pm - Sunday 25 December: Closed - Monday 26 December: Closed - Tuesday 27 December: 9am - 5pm They admit that thier terms and conditions does not say that i cannot do this but they can introduce terms if they so chose, apparantly. You will receive a written acknowledgement within 5 days of raising your complaint. initPublishedFlyoutMenus( If you have not received your documents from us via post please log in to My Staysure to get this sent out to you. This is an ongoing focus for us and recently we introduced new technology to enhance this capability even further. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. We are remunerated by commission for the arrangement, service and renewal of A company that can leave a single mother with 66 for the month after that same person followed what they said to do is not a company to work for. #wsite-content div.paragraph, #wsite-content p, #wsite-content .product-block .product-title, #wsite-content .product-description, #wsite-content .wsite-form-field label, #wsite-content .wsite-form-field label, .blog-sidebar div.paragraph, .blog-sidebar p, .blog-sidebar .wsite-form-field label, .blog-sidebar .wsite-form-field label {} ) 2 Staysure Customer Service interview questions and 2 interview reviews. Resolver is a totally free service that you can use to complain effectively.
Warm regards,Katie, Very good and helpful service for a 77 year old lady like myself, Dear Mrs Ritchie,Thank you for your 5 star review. .wsite-button-large .wsite-button-inner {font-size:14px !important;} But I am still waiting for the activation email.
It's been an extremely challenging time for the country, and, specifically for our sector, since the outbreak of Covid-19 and, we are working hard to support our customers and our employees at this unprecedented time. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. .wsite-not-footer blockquote {font-family:"Georgia" !important;font-style:italic !important;} We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Customer Service Representative interview process at Staysure. staysure hung us out to dry. The Embassy were amazing. Thank you for your feedback. No progression here unless your good friends with the senior management. Thursday 29 December: 8:30am 8pm I had to pay for the repatriation and all additional costs there and then myself, this was thousands. Saturday: 9am 5:30pm Quotation was very good would recommend to family and friends, Dear Mrs Hurstfield,Thank you for your 5 star review. Kind regards Yvonne GS Gordon Short 4 reviews ES 16 hours ago Verified Easy to use and very competitive - Saturday: 9am - 5:30pm
.wsite-elements.wsite-not-footer:not(.wsite-header-elements) h2, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-long .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-large .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-small .product-title, #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2 {font-style:normal !important;letter-spacing: 1px !important;} You can get award-winning travel insurance, with no upper age limit and well cover most pre-existing medical conditions. Staysure Travel Insurance Reviews | Read Customer Service Reviews of www.staysure.co.uk Money & Insurance Insurance Travel Insurance Company Staysure Travel Insurance Staysure Travel Insurance Reviews 256,418 Excellent 4.7 VERIFIED COMPANY www.staysure.co.uk Visit this website Write a review 4.7 total 1% 2% Filter : Most relevant HB I will definitely forward your comments to the relevant department to see what can be done for future improvements.Thank you for your feedback and for choosing Staysure.Kind regardsPoppy. This was just batched in with any normal claim, just as if Id lost my purse. Please can you email complaints@staysure.co.uk with your contact details in order for us to investigate your complaint further. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. A nice change from the hassled feeling I often feel when dealing with call centres. A lot of complaints of bullying from certain team managers, this has happened to myself & others yet nothing is ever done when raising the issue with senior managers & HR because of personal relationships. Wishing you all the best for the future. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Your product is good, and well rated by others, so I gave you 3 stars. Stay sure have been helpful so far. Northampton, NN4 7YB. Staysure Expat, Thank you for taking the time to post your feedback, its great to hear that you enjoyed your time with us and particularly the great people that work here and the reward package on offer. Get in touch with us if youd like to make multiple changes to your policy. They take your money easily but getting help when you need it is a different story. Date of experience: March 13, 2016 Anonymous Employee in Northampton, England, I applied online. I think it may be that I included the symbol. "Great place to work if you are thick"(in 5 reviews), "Great team, some managers are great"(in 3 reviews), "Team leaders favour a select few and its one rule for them, and another for you"(in 4 reviews), "Staysure should have taken on a new office with a proper car park"(in 4 reviews), Great culture Training support available Good location, Limited parking spaces nearby to the building. While we attempt to investigate and resolve complaints as quickly and efficiently as possible, we have up to 8 weeks to resolve a complaint and provide you with our final decision. 2730-055 Barcarena, Customer Services Department Have you been complained about? Interview. We know from employee feedback that hybrid working suits a lot of people and we endeavour to be as flexible as possible, whilst balancing the needs of our customers and the business. If you need to make a claim please see the inside back cover for the relevant telephone numbers and page 38 for our claims procedures. .wsite-elements.wsite-footer div.paragraph, .wsite-elements.wsite-footer p, .wsite-elements.wsite-footer .product-block .product-title, .wsite-elements.wsite-footer .product-description, .wsite-elements.wsite-footer .wsite-form-field label, .wsite-elements.wsite-footer .wsite-form-field label{} Outright being lied to didnt help either. The message appeared at the end when i have already purchased the insurance.The message should show at the beginning instead after payment. She had to cancel her holiday to undergo treatment and submitted a claim. Verify your email to use filters. I interviewed at Staysure (London, England) in Jun 2022. Dear David Clark,Thank you for your 5 star review. After providing all manner of documentation - death certificate, GP's letter, completed questionnaire, holiday booking forms, cancellation confirmations, and a subsequent medical form to send to my father's GP, I had my claim 'declined'. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We have pre-existing conditions, and the agent carefully went through all these and gave suitable advice.Happy to travel with the Staysure policy behind us. Dear Denis Kumm,Thank you for your 5 star review. Wednesday 28 December: 8:30am 8pm Offer comprehensive training to fullfill the role. I wasn't entirely happy with the service I got but I don't blame the staff for it. .wsite-button-inner {text-transform: none !important;} When automatic payment didnt seem to work put straight through to finance and explained what would happen.Decided to renew after looking at other comparison websites. We also ensure all reviews are published without moderation. } There was a slight downside of having to wait for about 10 minutes.
Staysure Travel Insurance Reviews | Read Customer Service Reviews of I used to use other companies but I am so grateful to my friend that recommend this fantastic travel insurance company. Handful of friends made at Staysure. - Date of birth - Address If your quotes or policies are not showing in your account, get in touch with our Customer Service team who will be happy to help. .wsite-image div, .wsite-caption {font-size:18px !important;} Get started now and lets get this sorted. Verification can help ensure real people write reviews about real companies. My dads body was left in the hotel room for over 24 hours. Britannia House, A very unfair company. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. or visit staysure.co.uk/claims End Supplier Failure Claims 0345 266 1872 Legal Costs and Expenses0117 934 0548 If you require medical assistance whilst on holiday +44 1403 288 414 Or if calling from within the USA and Canada +1 844 780 0639** Useful telephone numbers - we are here to help you Call our Customer Services Team Finally I started a new booking and was successful in receiving a quotation which I accepted. Please include your policy/quote number, as well as your contact details for us to respond to you as soon as possible. We use dedicated people and clever technology to safeguard our platform. #wsite-title {color:#000 !important;text-transform: uppercase !important;}
Staysure Group | LinkedIn I will pass your comments on to our product team.If you would to discuss this further please let me know and I can arrange for a Customer Service agent to contact you.Kind regardsSophie.
Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
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