Job Description Glassdoor.com. Our ideal candidate should have the below traits: Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills. Work with some of the most popular brands in theworld. I loved working there. WebRemote: Customer Service Rep (Canada) Work From Home, Canada. Customer Service Representative - Sitel GLORIETTA 1 (MAKATI) ***URGENT!!! Lensa, Inc. - Lensa is a job search engine. Support from Team leader, HR and great colleagues! Whether you're a recent college grad, just earned your GED, or looking for a fresh start from a different line of work, we help you build a career, one caring interaction at a time. Sitel Group (previously Sykes) Sometimes changes were made and we were not notified in a timely manner. Get notified about new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Really enjoyed being a Customer Service Agent for Sykes/TurboTax. SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey. Apply to Concierge, Finance Agent, Patient Care Coordinator and more! Job Description. Apply Now . Navigate through multiple systems. ), $16.00 SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. Seasonal Customer Service Representative. Cristine Brack's Phone Number and Email Last Update. Address: 101 Sykes Blvd. Sykes Enterprises, Incorporated insights Based on 2,867 survey responses Areas for improvement Sense of belonging General feeling of work happiness Overall satisfaction Fun Place CSR - Customer Service Representative (Current Employee) - Lakeland, FL - February 14, 2023 Fun loving place to work. Employment Type. correct. WebBanking Customer Service Representative. What does a Customer Service Representative do? Business Support Companies, Consulting Companies, Customer Service Representative job title. Sykes CUSTOMER SERVICE REPRESENTATIVE - 57.8k* Pay (Sykes) - Start ASAP! Per Hour (Employer est. Say hi to our new brand: We are Foundever, Today were excited to announce our new brand to you Sitel Group is now Foundever. WebJob description Your interest in SYKES has come at an exciting time in our history. Full time. 59. Danish Speaking Customer Service Representative for a Gaming-client Sitel Group (previously Sykes) Larnaca, Larnaca, Cyprus 8 hours ago Be among the first 25 applicants Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. Customer Service View Jobs Team Leaders View Jobs Account Managers View Jobs Trainers View Jobs Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy. They customers can be mean on the phone but that's any phone job. Your interest in Sitel has come at an exciting time in our history. Was able to work for Sykes, but because of Cancer my Doctor told me I had to quitit was a two year treatment. Are you our ideal candidate? Required qualifications, skills and experience. Customer Service Representative Job Description: Top Duties and Qualifications A Customer Service Representative, or Customer Service Associate, is someone who is hired to help customers with questions, complaints, concerns, or any issues that they might have with a product or service. Engage via Email. Phone (479)784-8600. Review customers' accounts to ensure that accounts are up to date and billing is. Flexible work hours good balance between business and personal life phenomenal culture. We are not an agent or representative of any employer. However, employment in call centers is expected to grow by 36 . Responding to inventory management inquiries; Job was secure and the team was very supportive. EOE including Disability/Protected Veterans. Sitel Group partners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. Per Hour (Employer est. . There were a lot of young people and I learned da lot from them about computers. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Does the customer experience landscape look the same in every country? SYKES HIRING! I hung up on a guy that was screaming and cussing at me and I got fired. Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.. Is your business falling into a CX technology trap? Your job seeking activity is only visible to you. Our Representatives communicate with Customers by telephone to provide information regarding fares, schedules, routes, flights, and space availability for upcoming travel. Your interest in SYKES has come at an exciting time in our history. With Sitel, a global leader in customer experience management, you can deliver exceptional experiences for our clients' customers - all from the comfort of your own home! Customer service representative job description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Handle product recalls. Contact. When you join the SYKES team, you dont just get a great job; you become part of a fantastic community built by caring about each other and doing great work. Sykes Philippines Full-time Posted on 6 February 2023 This job is no longer hiring Location Muntinlupa Experience < 1 Yr Exp Education High/Senior High School Salary 25K - 50K Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! Remote: Customer Service Rep (Canada) Sitel Group (previously Sykes) California, United States 20 hours ago Be among the first 25 applicants Posted: (1 days ago) WebInsurance Customer Service Representative (unlicensed) Sykes Enterprises, Inc. Augusta, GA: $31K-$31K: Banking Customer Service Representative: Sykes Enterprises, Inc. Spartanburg, SC: $29K-$29K: Customer Service Insurance Representative: Sykes . Unfortunately, call volume plummeted. Use this Zoom Name Format: "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES SYKES is the best company where you can work, learn and grow. SYKES is the best company where you can work, learn and grow. Understand and strive to meet or exceed metrics while providing excellent customer service. Drive customer satisfaction through voice, chat, and/or email communications. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Permanent. Benefits of our work from c***@sykes.com. I really enjoyed being able to help new hires in their transition period before they go on the floor. Remote. Email. Support from Team leader, HR and great colleagues. SYKES is now a part of Sitel Group ! Permanent + 1. Advise customers of the most appropriate options/solution. They usually take incoming telephone calls and information over the telephone, but some. Customer Service Agent Resume Examples & Samples. Use this Zoom Name Format : "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES. Search Sykes Customer Service Representative jobs to find your next Sykes Customer Service Representative job Near Me. Email. Web78 Sykes Customer Service Agent I jobs available on Indeed.com. JOB TITLE: Customer Support Advisor. ESSENTIAL DUTIES AND RESPONSIBILITIES. Jobs View All Jobs. Customer Service Representative job title, Business Support Companies& Consulting Companies, Great place to work as long as you don't get upset with customers, Helping customers navigate TurboTax: rewarding, Executive assistant to the CEO and president, A very enjoyable and productive and valuable 19 years. Apply with us, if you possess: A high school diploma or GED and are at least 18 years old, Ability to troubleshoot basic and routine customer issues that are technical in nature, Excellent communication skills, both written and verbal. Learn more about Sign in to create your job alert for Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Posted: (6 days ago) WebAverage Sykes Enterprises, Incorporated Customer Service Representative hourly pay in the United States is approximately $12.10, which is 15% below the national average. This is one of the best companies Ive ever worked for the people are wonderful the culture is wonderful I was very sorry to see it end due to a business acquisition my job was eliminated in the company was dissolved. Hourly pay at Sykes ranges from an average of $9.13 to $17.53 an hour. HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. For SYKES Jobs in the Boydton, VA area: Found 1+ open positions. IDEAL CANDIDATE: Fluent proficiency & comprehension in Croatian and Serbian & have a good understanding of English; Experience in customer service oriented industry; Experience with Microsoft Office products and various call centre support tools. All Sykes employees with the job title Customer Service Agent make the most with an average hourly rate of $11.91, while. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. Inbound Customer Service Representative Job Descriptions Example 1 Example 2 Example 3 How to Hire an Inbound Customer Service Representative Consider the following when hiring an inbound customer service representative: Recruiting: Do you have the internal resources and tools to source and recruit for this role successfully? Attracts potential customers by answering product and service questions and suggesting information about other products and services. Work, learn and grow with the Top Employer and BPO Company of the Year! With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. SYKES in Malvern offers two positions each requiring one to be able to, resolve both routine and non-routine problems, issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. WebAssist customers with inbound customer service tasks over the phone. Description. Job Description. Full time. Apply now Zumra Food - Nasr City, Cairo 3 days ago. Dismiss. The customer service responsibilities are generalized statements that some individuals may have performed in the customer service profession. New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. Attempt to persuade customer to reconsider Missing: sykesMust include: sykes, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. Great place to work. Must be self-motivated and detail oriented, with a positive/cooperative attitude and be able to function effectively as a team member. Required Language. SYKES is the world's largest provider of multichannel demand creation and customer engagement services to Global 2000 corporations. Apply with us, if you possess: A high school diploma or GED . Permanent. Get a free, personalized salary estimate based on today's job market. Services for every stage of your customer journey. At Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Seasonal Tech Support Representatives to support high-volume . Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. 20,000 a year. Click herefor more information on our Cookie Policy and Privacy Policy. A customer service representative (CSR) is an individual who interacts with customers on behalf of the company, usually to address their concerns. Sykes Customer Service Representative Job, Remote or Philadelphia, PA *With your job application, you may see some communications come from Sitel Group as well as SYKES. Contract Type. Customer Service Representative in Boydton, VA Expand search. Customer Service Representative - First Notice of Loss (Unlicensed) Fishers, IN. Etisalat Egypt - Maadi, Cairo 2 days ago. Sykes Enterprises, Incorporated 3.3. Solutions built by operations for CX success. SYKES is proud to be an equal employment opportunity employer. View Job description, benefits and responsibilities. The latest Foundever report warns that while technologies such as artificial intelligence have [], Why one-in-three consumers now use online chat, Thanks to its immediacy and accessibility, new Foundever research details how chat is now firmly [], Why its time for companies to educate themselves about the employee experience, The latest Foundever report Time to Act: The Customer Experience Trends Shaping 2023 []. Explain to the customer terms of conditions. Urgently hiring. Customer Support Representativ. SYKES differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through , Posted: (4 days ago) Sykes offers a welcoming and rewarding work atmosphere, as well as several training and development possibilities. Description. Zip/Postal Code: 41727 Find out if you meet the requirements! 24 jobs at Sykes Enterprises, Incorporated. 11/21/2022 11:27 PM. SYKES Home seeks qualified individuals and places Bilingual Customer Service Reps in roles that best fit their qualifications. Was offered a transfer but was unable to accept because I can only commit to part time hours. But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. Customer Support Representativ. $16.25 an hour. Responsibilities for customer service & sales representative. To get . Sykes Customer Service Agent Job Description, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. WebDetails About sykes customer service agent job description . Customer Service Representative Jan 2013 Sep 2013 Experian Van Buren, AR. Ability to perform in a fast paced environment while maintaining a professional and effective approach to high-stress situations. We'll train you to become an expert in QuickBooks and you'll share your knowledge by teaching customers how to use the program to its fullest potential. COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. SYKES Remote - Bilingual Spanish Seasonal Customer Service Agent Tampa, FL 30d+ $16.00 Per Hour (Employer est.) English, Czech, Slovakian. Find out if you meet the requirements! Acknowledging and resolving customer complaints. Our company offers customer service solutions, tailored to the unique needs of our clients. Whetherdigital or voice-based, our solutions delivera competitive edge across all customer touchpoints.Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. Posted February 13, 2023 . Alabama, Work From Home, Explore Careers with SYKES Dynamic opportunities to grow. Depending on location, employees are eligible for free tuition after one year of employment to work toward their online degree at University of Arizona Global Campus. Need good internet through. Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. Working as a Customer Service Representative at Sykes Enterprises, Incorporated: 202 Reviews | Indeed.com Start of main content Sykes Enterprises, Incorporated 41 3.3 Write a review Snapshot Why Join Us 8.9K Reviews 1.5K Salaries 97 Jobs 61 Questions Interviews 28 Photos Want to work here? Document customer inquiries, correspondence and follow-up as necessary. $14 an hour. I have essential tremors and at the time, I wasn't taking medication for it. Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. Lokasi kerja di Muntinlupa. WHY YOU SHOULD JOIN SYKES WebAbout SYKES Every time a Sitel customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they , Posted: (2 days ago) Solutions built by operations for CX success. Being a resident from France and working in Holland ( Netherlands) at the time a men field it was a wonderful experience. Full-time. SYKES: Customer Service Representative job in Fort Lauderdale, FL. Our complete service offering helps clients acquire, retain and increase the . Prepare and process Inventory Consignment Agreements. All Titles Customer Service Representative (1) All Companies company . Our company offers customer service solutions, tailored to the unique needs of our clients. . EEO statement: EOE/Veteran/Disabled. My mentor was wonderful and the team was great, at the time i was the only woman IT working in the filed of Customer service . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. To find out more, read our privacy policy. REPORTS TO: Account Supervisor. We are looking for an enthusiastic Czech/Slovak Speaking Level 1 Agent to join our Service Desk team in Budapest and as a part of a team provide professional back and front office service function for our client's project - in line with the contractual agreements. Home View All Jobs (416) Job Information. Sign in to save Customer Service Representative at Sitel Group (previously Sykes). Larnaca, Larnaca, Cyprus, Join to apply for the Customer Service Representative role at Sitel Group (previously Sykes). With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. The latest Foundever report warns that while technologies such as artificial intelligence have [], Why one-in-three consumers now use online chat, Thanks to its immediacy and accessibility, new Foundever research details how chat is now firmly [], Why its time for companies to educate themselves about the employee experience, The latest Foundever report Time to Act: The Customer Experience Trends Shaping 2023 []. WebSYKES Customer Service Representative Jobs | Glassdoor Tucson, AZ Nashville, TN. Customer Service III at Sykes . Sales Associate / Key Sales / Seasonal Opportunities - Banter by Piercing Pagoda - Clackamas Town Center - Portland, OR, Thermal Integration and Aerodynamics Intern, Regional Sales Manager - Connecticut/New England, Pega Developer _Hyd/Chn/Kolkata/Bangalore (5+ years), Recruiter:in (m/w/d)- internationale Personalberatung, Senior Specialist, Quantitative Portfolio Optimisation, Senior Project Manager (Remote) - Laboratory Information Management Systems, SERVICE MANAGER $500 HIRING BONUS (43756), Assistant Director - Adoption & Enablement Advisor Desktop, See who Sitel Group (previously Sykes) has hired for this role, Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills, Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). Visit the Career Advice Hub to see tips on interviewing and resume writing. Sykes Philippines Makati City . Posted: (3 days ago) Handles complex product . Handle inbound service calls. People who call you can say anything they want to you and sometimes it gets pretty bad. How we act, how we make decisions and who we are, regardless of tenure or title. Job Description Role : Customer Service Representative Qualification : Any Degree/ Under Graduate Experience : 0-2 Years Working Days : 5 Days Shifts : Rotational Night Shifts Week Offs : 2 Week Offs Transport : 2 Way Cab Desired Skills : * Need Excellent Communication Skills * Must Have Strong Technical Knowledge ), Get started with your Free Employer Profile, Remote - Bilingual Spanish Seasonal Customer Service Agent, Customer Service Insurance Representative, Insurance Customer Service Representative (unlicensed), Major Sports League Customer Support Agent, Customer Service Representative - First Notice of Loss (Unlicensed), The Ultimate Job Interview Preparation Guide. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. We want people who have an excellent personality, empathy and strong work ethic.