Store hours may vary. In order to receive a full refund to the original payment method you will need to have valid proof of purchase. If you are registered with the PetSmart Treats Rewards program, it will be possible to see and track your recent orders, making it easier to return items without a receipt. Whether you need an aquarium starter kit for some fish, a cat toy for your feline, or a dog bed to keep Fido comfortable, always choose top-quality products whenever you can. If youve ever set foot inside a PetSmart store, you know that this big nationwide retailer sells a wide variety of items, including live pets and lots of pet supplies like food, toys, cages, aquariums, and more. Prices & selection may vary by store & online. You can update your PetSmart account online at anytime. Same-day delivery is available in most areas. If you want to learn more about how to make returns to PetSmart, whether you can return without the box or receipt, and which items are eligible for returns, keep on reading! Yes. In a nutshell, the brand accepts returns for items in good condition with the deduction of shipping, gift wrapping, and other additional costs. Please note that prescription medication can never be returned. In order to exchange or return something for a cash refund at PetSmart, you must need a receipt. Favorites: We know you want the best for your pet. These include electronic merchandise like fences and shock collars, tools for grooming like brushes or flea combs, non-prescription medications or vitamin, and filters or pumps. As a result, youll need the credit card you used to make the payment to get a refund, as it will be refunded back to the same account. PetSmart has two ways to look up and reprint a receipt. About You: Here you can update your name, email, phone number, or password. Card type and last 4 digits of card number. Returns must be processed within 30 days of receipt of merchandise. Check your online retail account, if the past receipt you are looking for was made online. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. Heres everything I have learned about PetSmarts return policy. To return your PetSmart online order, you must pack it securely and include the packing slip, ensuring to make a copy for your record. PetSmart is happy to allow you to return dog food youve opened, provided you dont mind paying shipping costs. You'll earn points every time your shop & you can manage your account through the app. See www.petsmart.com/help or store associate for more details. Yes. Otherwise all refunds will be issued on gift cards for the current sale amount at the time of your return. How does the PetSmart Treats program work? Make sure to bring your receipt. Can I Return Live Animals? Once your membership has been verified, you can go ahead and upgrade. How do you do it? Can PetSmart look up receipt? After all, its not fun to buy a toy for your pet only to discover he wont play with it. In order to exchange or return something for a cash refund at PetSmart, you must need a receipt. Returned animals must be accompanied by the original receipt and any other papers or information related to their purchase from PetSmart. Some PetSmart items, even if theyre brand new and unopened, cannot be returned, even if you have a receipt. While supplies last. #ereceipt #digitalreceipt . As many people know, the convenient online petstore, Chewy.com, is owned and operated by Petsmart. When he's not reading about cryptocurrencies, he's researching the latest personal finance software. A Walmart spokeswoman said the keep it option is designed for merchandise it doesnt plan to resell and is determined by customers purchase history, the value of the products and the cost of processing the returns. Some items cant be returned to Petsmart even with a valid receipt if you try to return it outside of the 60 day period. A PetSmart merchandise card may be given if you do not have your payment method or misplaced your receipt. Most dog owners can relate to the sinking feeling you get when you buy a big bag of dog food for your pooch, only to find out you picked up the wrong brand by mistake. Once you've located your order, select "View Details" next to the corresponding order details to access your receipt. If you have any questions about PetSmarts return policy, ask an employee at your local PetSmart for some help or contact the store online. While supplies last. For online merchants like Amazon, you can go to the account option to retrieve your past receipts. Click 'sign in' to access your information. Returns are accepted in-store with with the packing slip or shipping confirmation as proof of purchase. PetSmart returns need a state-issued picture ID, as well as the return of your animal to the PetSmart location from which it was bought. Can I return a product or animal to PetSmart without the original receipt? If you opened the bag you have 14 days to return it with your receipt. Petco is not responsible for lost or stolen Pals Reward Dollars. Do It Yourself, Dust Mite Bites | How To Get Rid of Dust Mite Bites. PetSmart takes up to 30 days from receiving your return to issue a refund. Can I use someone elses Costco reward certificate? Customers typically have 60 days to return products purchased online or in-store with valid proof of purchase. PetSmart will offer you a merchandise return card that can only be used at PetSmart after validating your identity. May not be combinable with other available bonus points offers. Treats rules apply. Please keep in mind that live pets can only be returned within 14 days of the date of purchase. At what point is it worth it to use a credit card with an annual fee? Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place Favorites: Save a list of your pet's faves to reorder again My Store: Set the store you shop at most to simplify in-store pickup and book PetSmart Grooming salon appointments PetSmart accepts returns for items in good condition, with the deduction of shipping, gift wrap, and other additional costs, as of 2023. While we provide information resources and canine education, the content here is not a substitute for veterinary guidance. Petsmart is a one stop shop for pet owners to buy necessities and accessories for their pets and even a place to buy new pets altogether! If you cant find a receipt online and want to return something, get in touch with PetSmart and someone will gladly look up your receipt and help you process your return. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. This will speed up checkout and make booking online grooming appointments faster and easier. PetSmart can look up receipts if youve paid via credit card or have an account online. Although you can return items to any PetSmart store, you will need to bring live animals and fish to the same store you purchased them from to make a return. Much like PetSmarts open food return policy, you will need to seal the container or bag of food and bring it into your local store. Costco Shop Cards provide an excellent alternative to carrying cash or credit cards and heres why: they never expire, you can recharge your card, and they come in a full range of denominations, from $25 to $2000. Check your local store for details & current store hours. Step 3: Click on "Receipts" Once you are logged in, click on the "Receipts" tab located at the bottom of the screen. Can PetSmart look up receipts? Due to size and/or weight, certain items bear an additional shipping surcharge or special handling fee. A packing slip or shipment confirmation can be used instead of a receipt when returning an item that has not been opened. PetSmart will not accept returns of Chewy merchandise after 2022. If you are registered with the PetSmart Treats Rewards program, it will be possible to see and track your recent orders, making it easier to return items without a receipt. You'll receive a refund in the form of a merchandise return card for the most recent sale price of the food, or you can exchange the food for one you prefer minus any difference in price. PetSmart is the largest specialty pet retailer of pet supplies, pet services and pet solutions for the lifetime needs of your faithful friends. It takes between three and seven days for credit processing, depending on your bank. Petsmart allows for exchanges on most products (not prescription medication, however). As a pet owner, you need to provide your pet with all it needs to live a healthy and happy life. Your browser's Javascript functionality is turned off. Save $10 off your first purchase of $50 or more in Pharmacy. View, download or print a copy of your receipt. The company won't be able to look at your receipt without a Petsmart Account unless they have an order number that you placed on their website. What happens to returned items at PetSmart? PetSmart will send you a refund using the same method that you paid for the item. The original means of payment, the receipt or comparable evidence of purchase, a form of identification, and the merchandise should be returned to PetSmart. 10 Best Cat Foods at Petsmart Reviews & Top Picks. As a result, some smaller pets sold by PetSmart, such as hamsters and rats, come from animal breeding mills. No printing required when redeeming in-store. As is the case for returning other live animals, you can return fish purchased from Petsmart within 14 days of purchase. Most often asked questions related to bitcoin! The best way to do this is to put the fish and some of its tank water in a plastic container or bag and head to the store directly without wasting time. PetSmart Return Policy 2023 (Pets, No Receipt, Chewy + More) Petsmart Return Policy: Petsmart allows pet owners to shop for necessities and accessories and purchase new pets. As of 2022, PetSmart does not accept refunds on Chewy goods. While the store!-->, Dear Adam Smith is a data-driven assistance tool for online research. Can PetSmart Look Up My Receipt? In store pickup available during all store hours. Can you look up receipts through pet perks? Where the animal is from depends on the type of animal it is, and the ethics that surround their breeding. To check your Treats point balance, simply go to petsmart.com/treats-rewards. Customers who do not provide a receipt may be entitled to a store credit. We apologize for the inconvenience. To get your PetSmart refund, simply utilize the original payment method. If you want to return something to PetSmart for a refund, it says that it must be in the original packaging. Note that if your animal died after the purchase from PetSmart, you can also return it with evidence for a refund. What if I lose my certificate? How Do I Return PetSmart Purchases To A Store? Returning an item purchased with a credit card from PetSmart can allow you to get a credit back on your card. (Thanks to employee Jess for this information) If the food is unopened you can exchange it (with your receipt) within 60 days of purchase. When you have an account at PetSmart, you can look up your past purchases and view your receipts. Terms and conditions of this offer are subject to change in the sole discretion of PetSmart. While delivery is contact-free, be sure to be home during your delivery window to bring any perishable items inside right away. You must put the toy back in its original packaging and the toy must be in like-new condition, just as it was when you took it out of the package. What Return Exceptions Does PetSmart Have? PHOENIX PetSmart, Inc. common stock and its related subsidiaries, effectively eliminating Chewy as a subsidiary of PetSmart. While Chewy was previously owned by Petsmart, the two businesses are now run separately from one another and often times sell different products. Email usually works but when it doesn't the second always will. In order to exchange an online purchase from PetSmart, you must return it to the retailer. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. Savings will automatically reflect in shopping cart with purchase of qualifying product and enrollment in Autoship. Can PetSmart look up receipts? Must be signed into your Treats account prior to purchase. Unfortunately, PetSmart does not accept returns on Chewy items as of 2023. You can return a dead fish to PetSmart as long as it is returned within 14 days of the initial purchase. A: The price of a parakeet at PetSmart ranges from around $20 to $50, depending on the breed, age, and color of the bird. Every time you make a purchase in stores, your points balance will be listed at the bottom of your receipt. Note that you will need the item in the original packaging, with the packing slip or shipping confirmation in lieu of a receipt. Try creating a new account. If you do not have your method of payment or have lost your receipt, you may be issued a PetSmart merchandise card instead. You can open a new page and print a PDF of your receipt. In-store purchases can be returned within 30 days of purchase to a Pet Supermarket store. New customer? Can You Return An Opened Bag Of Dog Food To PetSmart? Quantities may be limited. Shoppers who earn 1,000 points can redeem them for a $2.50 discount on any product (except gift cards) or pet service for a full year. If you purchase a fish from PetSmart and decide later you dont want that fish, return it to PetSmart for an exchange or refund if you make the return within 14 days. Unopened packaging must be returned to PetSmart within the following 14-day period: 60 days for unused food, and 14 days for a new or improved product. You must have the same card you used at the time of purchase to be eligible for a monetary refund, and if you dont, you will be issued a merchandise return card. While supplies last. To return an online order from PetSmart, create a copy of the packing slip and secure it in the box before sending it back. 4. Privacy Policy. Unfortunately, at this point in time (2022) Petsmart does not accept any returns on items purchased form Chewy. Quantities may be limited. You can track your Pals Reward status and claim Reward Dollars by logging into your online account at palsrewards.com or petco.com. PetSmart will send your refund to the original payment method you used for purchase. PetSmart now accepts returns in good order, but shipping, gift wrap and any other costs will be deducted. Include the Return Authorization Number in the package. .Petsmart Return Policy 2022 (Pets, No Receipt, Chewy + More), Target Customer Service Desk Hours In 2023? Recent orders: Access a list of your recent in-store pickup orders, print your receipts, or reorder a purchase. Best. Offer valid on PetSmart.com. Click 'sign in' to access your information. You will not be able to exchange your PetSmart online purchase via mail, as it is only eligible for return. . Must be signed into your Treats account prior to purchase. PetSmart will only send you your receipt for free gifts. Did you know that Petco offers a FREE Birthday Club for your pets? Transaction total is prior to taxes & after discounts are applied. One of the most convenient things about shopping there is the great return policy offered by the company. Your profile, billing and shipping information can be stored. Create a Treats account now to start earning points on future purchases. PetSmart will offer you a merchandise return card that can only be used at PetSmart after validating your identity. If you decide to ship your item back without using this shipping label you will have to cover the shipping fees and you will not be reimbursed for them. Can I Return Petsmart Products After Use? To look up a receipt, contact PetSmart Customer Service and be prepared to provide the store location, approximate date of purchase, and, if applicable, the contact information of the transaction. Must be signed in to your Treats account to receive discount. Can PetSmart look up receipts? Keep in mind that if you are returning a deceased fish, you will still need to bring the fish to the store you purchased it from, as well as a water sample for PetSmart to test. When the return has been processed they will issue an email notification to you. If you wish to return a product without the receipt or with a receipt older than 60 days you must bring a valid ID to a Petsmart store to receive a gift card for the most recent sale amount. In this case, however, you will only receive a gift card for the amount and this is not redeemable for cash. The Target return policy for electronics is a month long.
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