lennox icomfort support

Phone 1-800-9-LENNOX (1-800-953-6669) Monday - Friday, 9 am - 7 pm EST The Lennox iComfort Wi-Fi thermostat must also be connected to your home's Wi-Fi router before the app can control the settings. Cooling 3. How do I re-register my iComfort thermostat? The distance range for the proximity sensor is short, approximately 25 cm or up to an arms length. Make sure you have performed the WiFi configuration (WAC) for your iComfort. A two stage system operating at 25% demand will run the first stage 50% of the time. From the removed thermostat, login using your iComfort M30 credentials under menu > settings > account. This is important for multistage and variable capacity systems that use multiple levels of heating or cooling. What variables can I turn on/off in the hide/show panel? Motorola A screen will display with the available system modes for your equipment (such as cool only, heat only, heat/cool, etc.). Log in to the iComfort M30 web portal. To view the weather forecast in your area and current outdoor air quality conditions, simply tap on the weather icon in the home screen. b. With Smart Away youll never have to remember to put your home in Away Mode when you leave your house or remember to adjust your thermostat temperature when you return home. Repeat the above procedures for any additional E30 or S30 thermostats available through your web portal or mobile app. iComfort S30. Can I set the temperature for every room in the house? How do I allow or disallow my dealer to have Remote Access to my system? The iComfort S30s and iComfort E30s Smart Away mode works with an app on your familys smart phones, to detect when the house is empty and automatically changes the temperature to a more energy-efficient setting.And it detects when a family member is on the way home to return the temperature to its regular setting. The thermostat will listen to geofence changes from all the smart phones and determine the set-points for the home based on each user's approximate location (or geofence) and Smart Away settings. In the iComfort M30 Mobile App or web portal, if you are signed out, then tap/click on the Trouble Logging In? button. To stop receiving a monthly email containing the performance report of your iComfort S30 system, you can follow these steps: On the web portal: 1. Heat Pump Only 4. In order to set up Wi-Fi in your thermostat, go to menu > settings > Wi-Fi > Wi-Fi network. If youre not a trained professional technician or authorized Lennox dealer and you modify dealer only advanced settings for your HVAC system, Lennox and your dealer are not responsible for any damage you may cause to your equipment as a result of any changes you may have done in the dealer control center. Follow the prompts on your iOS device to finish configuring the Wi-Fi connection for your iComfort. To generate the pin, go to your thermostat, then go to settings > account and at the bottom of the page press the "Generate Pin" button. You can check what it means here: What does this alert or notification mean? lets you set your home at your ideal temperature, and your system automatically adjusts heating and cooling to maintain that setting. are traditional schedules in which you can set up to four periods and their corresponding set-points. Select day or hour at the top 2. Log in to the iComfort S30 web portal. 1. Diagram 2 below shows a home with one system and iHarmony zoning. How do I set-up Wi-Fi on the iComfort E30 Smart Thermostat? A system corresponds to the outdoor/indoor unit combo. How do I know my thermostat is enrolled in my utility providers demand response program? Demand varies with the outdoor weather. In the monthly report, you only get runtime values for the previous month. Arris In the "account info" dialog, turn off "email updates". If I have multiple homes under my iComfort account, can I use Alexa to control all my homes? Your monthly summary report displays the average demand for each component in your system. In order to customize the data that you see, you can: 1. Please refer to the related questions below for the meaning of "demand" and "runtime". Arris Heating demand can usually increase as the outdoor temperature drops. Runtime would be 100% for this case. How does iComfort M30 know when to dehumidify or humidify? Service Urgent - An alert that notifies you that your HVAC system is in a no heat, no cool or no ventilation status. No, you cannot. For a non-zoned system, if the thermostat name displays the default System then it will be called Thermostat in Alexa. For example, if you edit "Winter" schedule in system "Upstairs", and you would like to apply the same change for system Downstairs, you would need to edit Winter schedule for system Downstairs too (via modes/schedules > schedules > edit schedules). A variable capacity system operating at 20% demand will run at the minimum capacity of 40% for 50% of the time. Once you are in the home screen, make sure your system is online and not in Away/Smart Away (otherwise the menu button is not available). How does iComfort S30 know when to dehumidify or humidify? The Lennox iComfort implementation of demand response, referred to as Peak Monitoring, is compliant with the State of Californias Title 24, and other utility providers supporting Open Automated Demand Response (ADR). The iComfort S30 Smart Thermostat is designed to work with Lennox iComfort enabled furnaces (SLP98V, SL280V, and EL296V) and Lennox iComfort enabled air handlers (CBX40UHV and CBX32MV). Heating 2. Also, when Feels Like is turned on and you change the temperature set-point, youre specifying what temperature you would like your house to feel at. Demand response allows you to play a role in reducing or shifting your electricity usage during maximum or peak periods. To set it up, all Control4 needs to do is download the Lennox API from the Control4 library. Display settings are only available in the display itself and they are not available on the web portal or mobile app. The weather forecast on the weather screen on your thermostat (and mobile app and iComfort E30 web portal) comes from https://www.accuweather.com/. It works with Amazon Echo, Echo Dot and Tap devices allowing the homeowner to ask Alexa to adjust the temperature. Below is a diagram showing a house with 2 systems, with each system controlling an area of the home. Having an iComfort S30 account allows you to control your thermostat remotely from the web portal and mobile app and it also allows you to utilize other advanced features of your iComfort S30 Smart Thermostat such as Smart Away and Schedule IQ. At this time the iComfort S30 and E30 can upload one picture. How do I restart or reset my iComfort E30 Smart Thermostat display? Why are setting changes not being applied? When coasting, youll see a status message on the home screen, with either a blue down arrow (when current temperature is greater than desired set-point) or an up red arrow (when current temperature is less than desired set-point). Check Your Smart Home Devices list on the Alexa app to confirm that the iComfort. AT&T What is the difference between a system and a zone? To stop receiving a monthly email containing the performance report of your iComfort M30 system, you can follow these steps: On the web portal: 1. How do I troubleshoot the WAC Failed/ Network Not Configured error during WiFi setup using my iOS device? If you are accessing remotely i.e. How do I unsubscribe from receiving email alerts? Runtime shows you how long your iComfort S30 equipment was in On mode. The thermostat automatically checks for software updates every 24 hours for you. Having an iComfort E30 account allows you to control your thermostat remotely from the web portal and mobile app and it also allows you to utilize other advanced features of your iComfort E30 Smart Thermostat such as Smart Away and Schedule IQ. The thermostat will maintain comfort by continuously adjusting the capacity of the system. Getting started: You will need to select 'Enable skill' in the Alexa app. When Feels Like is turned on, your iComfort E30 will display this temperature. Actiontec Runtime would be 100% for this case. To turn it on, go to menu > settings > heat & cool. If photo option is selected for screen saver but no photo is uploaded or has been deleted, then the system will display the Lennox logo. Runtime for a day is in hours, while runtime for an hour is in minutes. How do I configure a traditional schedule? Here are some pointers to reduce cooling or heating demand in your iComfort S30 system: 1) When in cooling, raise your cooling set-point to the highest temperature which you can be comfortable. You can change your thermostats display settings from the thermostat under menu > settings > display. Lastly, choose an existing home if you already have one or tap the "Add New Home" to create a new home. Climate IQ - Monitors current climate conditions and automatically removes excess humidity when necessary. When youre moving out of your home, you can remove the iComfort S30 thermostat(s) in your home from your account and sign-out of the thermostat all at once with the move out button under menu > settings > account. Select your home and/or system in the "my homes" screen. These notifications can be for replacing a filter or UV bulb, for a 'tuneup or for cleaning a piece of your HVAC system. To turn on Schedule IQ, in your thermostats home screen, go to modes/schedules > schedules and select Schedule IQ. How do I reset the life for my filter or purifier? 6. Below is an example image of what a Smart Hub looks like. Your use of your home can also cause demand to change. Electric Heat only 3. Heat Pump + Electric Heat 2. For instructions on how to do this, please refer to the related questions section below. If your system is in heat/cool mode, then youll see a red knob for controlling the heating setpoint and a blue knob for controlling the cooling set-point. Why does my Smart Thermostat say "Transitioning To Next Schedule"? What causes the "Outdoor Temperature data not available" message? Where can I download the iComfort M30 Mobile App? The Smart Away feature relies on the iComfort M30 Mobile App running on your mobile device (smart phone or tablet). is turned on. A variable capacity system operating at 80% demand will run continuously at 80%. They come pre-loaded with recommended settings for the season (winter, summer, spring/fall) or for saving energy (save energy schedule). . Fan When cooling or heating, the fan is running. 1. Phone For furnace and A/C systems the following Runtime parameters are displayed 1. Heating 5. What is Schedule IQ and how does it work? What are all the different humidification modes and what do they do? Do you like your home to always be at the same temperature no matter what? Log in to the iComfort S30 web portal. ASUS Dual-fuel capable (iComfort heat pump only) with two balance points. If you tap on it, the hide/show panel will display. At outdoor temperatures below the low balance point, only the auxiliary heat source is allowed to run. The variables you can control depend on the equipment that you have installed and the current operation of your system. How do I get access to the website to control my Smart Thermostat? For best results, make sure youre connected to Wi-Fi prior to uploading a picture. Alexa will control your iComfort a little differently when its in Heat and Cool mode, which can automatically switch between heating and cooling as needed.For instance, if you ask Alexa to set the temperature to 70F (21.0C), your thermostat will use this as a midpoint temperature between the heat and cool setpoints,setting the Heat temperature to 69F (20.5C) and Cool temperature to 72F (22.0C). What is Auxiliary Heat and where do I turn it on? Where does the outdoor temperature displayed on my Smart Thermostat come from? iComfort E30 2. Runtime for a day is in hours, while runtime for an hour is in minutes. How do I restart or reset my iComfort M30 Smart Thermostat display? Electric Heat and Fan Demand calculations always assumes 100% capacity when on. 2) Change your filters. I highly suggest getting a Nest Pro to install your Nest Thermostat to make sure that it's wired correctly and to avoid damage on your system. Yes, your iComfort S30 will dehumidify, humidify or do both according to your humidity settings and equipment installed. How can I update the software in the iComfort S30 Smart Thermostat? Linksys Netgear Xfinity Apple D-Link 2Wire Try dragging a knob up or down along the horseshoe or using the + and - buttons that appear when you start dragging the knob to adjust your set-point. Fan When cooling or heating, the fan is running. In your thermostat, you can go to menu > settings > display. Choose which variables to display on the graph by turning them on/off on the hide/show panel 3. The iComfort Wi-Fi and iComfort M30 have different mobile Apps and consumer web portals. What is the range of the proximity sensor? The iComfort M30 can be used with almost any system. For furnace and A/C systems the following Runtime parameters are displayed 1. It was developed and is maintained by the American Society of Heating and Air-Conditioning Engineers (ASHRAE). It is typically located near the indoor unit. The device you set up as a home hub must: 4. On the iComfort S30 Thermostat, you can go to menu > settings > account, scroll to the bottom of the screen and you should see the monthly performance report option. What are the requirements for using HomeKit with iComfort? You can always change this setting again under menu > settings > account > account info in the thermostat. - Two Factor authentication should be enabled for your iCloud account : - To set up accessories and automation, allow Home to use your location. Please check on your iOS device if the Wi-Fi network is correctly configured and connected. Runtime shows you how long your iComfort E30 equipment was in On mode. Move the knob to view a specific day / hour The temperature and humidity values represent the average for the day / hour. Cooling demand will usually be the highest in the peak of Summer and drop off as temperatures decrease. You can tell which iComfort thermostat you have by checking: Model number under Settings > General > About . In the home screen, tap the Away button on the bottom left corner. Perfect Temp. Once a smart-home system is installed, it can be controlled through a number of options, not just the . 3) Keep your doors and windows closed. 2: Then tap settings button on the pop-up (these are your system settings). Press the thermostat icon with + button and your will enter the "Add iComfort" screen. How can I invite other people to access and control my iComfort homekit accessory? Which mobile devices work with my M30 thermostat and app? To access your iComfort S30 performance report on demand: 1. Please refer to the related questions below for the meaning of runtime and percent demand. To find a dealer near you, click here:http://www.lennox.com/locate/. Cooling 6. Heat Pump + Electric Heat 2. In the home screen, tap the Away button on the bottom left corner. Cooling 6. http://www.lennox.com/products/comfort-controls/iharmony/, https://www.lennoxicomfort.com/account/login, https://support.apple.com/en-us/HT204893#scene, https://support.apple.com/en-us/HT207057#create, https://support.apple.com/en-us/HT204893#share, https://support.apple.com/en-us/HT204893#delete-reset, (https://www.lennoxicomfort.com/account/login). You can find a dealer near you here: http://www.lennox.com/locate/. 3. Can I be alerted if the house gets too cold or too hot? You can un-enroll your thermostat from your providers demand response program by selecting Menu > Settings > Peak Monitoring > Peak Monitoring Settings > Factory Reset Peak Monitoring Settings. Climate IQ works with all Lennox outdoor communicating equipment. But you also need to make sure that each zone has the mode/schedule you desire selected. As a result, your system is still heating or cooling your home. Heating 2. Program your thermostat to set the cooling set-point even higher when you will not be home. Why does Alexa say (thermostat name) is in a mode that doesnt support requests, please change the mode? Schedule IQ also allows you to combine Smart Away with the flexibility of traditional scheduling by setting At Home Day and At Home Night set-points and times. All rights reserved. Tap on the menu button on the top right. With an Air Handler with electrical heat, when 2nd stage runs it will run in conjunction with 1st stage. How do I change from Fahrenheit (F) to Celsius (C)? Heat Pump Only 4. To find Climate IQ go to settings > humidity > Climate IQ. 2. How do I change the heating or cooling mode? Video URL: https://youtu.be/ss2ZdDUKGy4. Cooling 5. What are my Smart Thermostat screen saver options? The iComfort M30 Smart Thermostat is the simple, stylish and smart thermostat that you can trust.Please click here to explore features of the product. Once you are in the home screen, make sure your system is online and not in Away/Smart Away (otherwise the menu button is not available). The outdoor temperature displayed in your thermostat's home screen can come either from the sensor in your outdoor unit or from https://www.accuweather.com/. Normal - Recommended for moderate climates. IFTTT, an acronym for If This Then That, is a free service that automates connectivity between apps and services, enabling users to utilize "recipes" that will coordinate small tasks between Internet and web services. How do I access the iComfort M30 Smart Thermostat settings? If the hide/show panel is not displaying in your web browser view, you are instead getting the menu button on the top right. Under menu > notifications, there are the following types: Youll be asked to create a home or choose an existing home when adding an iComfort. Max - Recommended for drier climates. Copyright 2018 Lennox. How do I change my login or email address? Having an iComfort M30 account allows you to control your thermostat remotely from the web portal and mobile app and it also allows you to utilize other advanced features of your iComfort M30 thermostat such as Smart Away and Schedule IQ. Runtime can be analogous to how much distance a car ran without accounting for its fuel efficiency. 6. The all-in-one graph 2. 4. Steps to entering the pin on a mobile platform: For example, only customers that have electric heat will see electric demand as a variable. The thermostat will first attempt to maintain comfort by operating only the lower stage. When Feels Like is turned on, your iComfort S30 will display this temperature. The Away button is also available in the mobile app and web portal in the my homes screen. 4. If you dont have iHarmony zoning to control the temperature in every room of the house, then the two systems will appear as two zones on your thermostat's display, and the system name will appear above the temperature set-point control (a.k.a., horseshoe) on the home screen. Please refer Apple Support pages or Contact Apple Support for any issues relating to your iCloud account, Home hub setup or Apple Home app syncing issues on your iOS devices. With Schedule IQ, you also can set At Home Day and At Home Night set-points and times. How does Google Assistant work with iComfort? The Lennox iComfort App allows the user to control their HVAC system from anywhere in the world as though they were standing in front of their own thermostat. Fan When cooling or heating, the fan is running. Enter the pin generated on the thermostat and then tap the "Add" button. 4. Why does my Perfect Temp or Schedule Mode function not work with Google Assistant? In the web portal, you can select to view runtime according to a day (in the last 10 days) or a time in the last 24 hours. You'll enjoy a seamless, fluid way to manage your temperature, lights, locks, entertainment equipment, security, and more from one single system. If you want to understand how efficiently your equipment ran see How Hard Did the System Work? What can I do to reduce cooling or heating demand? Control4 is a registered trademark of Control4 Corporation. Make sure to already have an iComfort M30 user account and have added your thermostat. Scroll down the account info and see the option Email Updates Smart Away can only be enabled if you have an iComfort E30 account and youre signed-in on your thermostat. When enabled, the fan automatically kicks in when the system detects high levels of allergens in the air. Purifier (lamp and catalyst) life is measured by a time-based algorithm. Motorola How does Alexa work when thermostat is in Heat and Cool mode? Yes, as long as your thermostat is connected to Wi-Fi, you can manage and control your thermostat remotely via the iComfort S30 web portal at What is ASHRAE 62.2 answer give definition from IOM? 5. In the thermostat, mobile, or web portal, on the home screen you can swipe left or right to navigate zones/systems. Electric Heat only 3. How do I change the heating or cooling mode? Verizon. For S30 systems that are used with non-communicating HVAC systems the runtime is calculated based on the relay setting in the EIM (Equipment Interface Module) You can view runtime information for your system in the web portal for iComfort M30, under menu >performance report, or in the monthly email performance report.

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