Have you purchased a new Axon (Greenwave). Residential |Small Business |Enterprise
Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Highlight Features & Reviews! Set up WPS on your modem. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. X. If you don't have a jack, chat with us to have one installed. Your modem'swireless settingscontrol the WiFi network in your home. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. The difference between 2.4 GHz and 5 GHz. But, it also offers two DSL ports. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. Manage networks (SSIDs) Modem security settings. CAUTION! Please try another jack orchat with usfor further help. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. Previous image. Download the Brightspeed Internet app to manage your account. I just upgraded my internet speed to 80mbps. X. $69.99. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. You can test this by plugging in another electrical device, and/or try another outlet. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. People who viewed this item also viewed. If your service has already been activated, you might get a message earlier in the day. 3. 5. Product Description. Unplug everything, wait a few minutes, and plug in again. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. They will put in credentials in the GUI for you. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di
#(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Features of the C4000 (All versions) Secure WiFi compatible. You may not have internet access though. There are multiple versions of this router, each with unique specifications. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". Please note that a phone jack is required to set up Brightspeed internet service in your home. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? Page 6 4. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. Try this: This can depend on a number of factors. 2.Reposition your wireless router. and our What if all the lights on the modem are off? As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. And am looking for information on what the Ethernet lights mean on the back. But the function is basically the same. Download the latest firmware for the C4000XG. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. 5. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. I know on the older modems, I was able to shut off the radio and add almost any router. Verified purchase: Yes. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. How to login CENTURYLINK Easily Accessing your Router Admin through a CENTURYLINK's IP Address will allow you to change the settings that your router software provides. Download the CenturyLink app to manage your account and network. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Visit the, Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Install your C4000 modem and activate internet service. Theutilities menugives you access to several additional tools to manage and test your modem. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. 448 0 obj
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Press question mark to learn the rest of the keyboard shortcuts. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. Use the new modem. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. You may receive a notification earlier in the day to let you know that your service . Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. Works great, easy setup. Create an account to follow your favorite communities and start taking part in conversations. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. Advanced settingsgive you even more control over your modem's configuration. Below are the status LED behaviors you'll see when the modem is installing a firmware update: BLINKINGAMBER/WHITE-Manual firmware upgrade in progress (you are running afirmware updatethrough the modem's settings interface), BLINKINGAMBER/GREEN-Automatic firmware upgrade in progress (the network prompted an update, typically runs in the middle of the night). This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. Download the CenturyLink app to manage your account and network. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. . Themodem statusarea of the user interface allows you to view several options and check how your modem is running. These lights will flashred and greenwhile the modem is syncing with the network. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. 2017-04-24 02:55 PM. Filters arenotneeded if you use theC4000XG. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. On or before the day your service is supposed to begin, your modem will come in the mail. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Axon C4000BG modem/router for 10, 20, or 40Mbps. Donotinstall a filter between the modem and the wall jack. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Please note that a phone jack is required to set up CenturyLink internet service in your home. Once done, connect the Printer to the Wi-Fi. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. Picked up right where the old one left off. Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. . . The red light indicates the modem isn't connecting to the CenturyLink network. Try rebooting the modem. On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. It should turnsolidBLUEonceit has connected. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Visit the. If you have questions we haven't answered, or if you need any additional support with setting up your modem. All Rights Reserved. Below are some of the most common questions and issues that customers ask as they install a modem. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Overall Performance: 85%. Start by unpacking the box and identifying the modem, cables, and instruction card. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Try plugging the green cord into a different jack. The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. 9.3. Cookie Notice . Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. Modem Speed: 85%. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Select the AP Mode radio button. At that point, you can begin the installation process. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Follow the steps to complete the installation process using QuickConnect. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Advanced settingsgive you even more control over your modem's configuration. D IFV`/2l Ii! Plug other end of phone cable into the your home phone line. We're here to help! The CenturyLink network hasn't yet been connected at your address. If you don't have a jack,chat with usto have one installed. First, your modem will arrive in the mail on or before the date your service is scheduled to start. The status light ring may change colors repeatedly as it goes through the initialinstallation process. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. My Android, Apple and Linux devices work fine, both with internet and wireless connections. This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) Check your service start date, wait till 5 p.m. on that date, then try again. Use to replaced my failed leased modem/router. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. This means your modem is connected to our network and the line is active. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. I have had the (dis)pleasure of working on both the C1000z and the C3000z. Where it is placed can have a huge impact on your wireless performance. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. Internet Strength: 90%. Continue to the Internet connection Setup. 437 0 obj
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You can continue to the next stepto compete setup. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. It can handle . WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. Thats issue I cannot get connected to IP. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. Filters arenotneeded if you use theC4000XG. Your line should be activatedno later than 7 p.m. on your start date. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. The main screen will appear. Where it is placed can have a huge impact on your wireless performance. Make sure the outlet is live. Page 9 5. 4. 2023 Brightspeed. Internet Strength: 90%. 2023 Q Fiber, LLC. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. This video is a step-by-step guide of how to setup your modem. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Just follow the QuickConnect instructions when you get to step 4. I then went through the 3-step setup for this new modem, but was never able to finish step 3. Please try another jack orchat with usfor further help. Use a DSL splitter to plug a phone and a modem into one wall jack. Setting up new service? 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. 11-22-2021 02:00 PM. Try the tower modem setup page instead. Enter the user name and password provided by your ISP. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. So I hooked up my old modem, and thank goodness my old modem works just fine. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Click the quick setup icon to configure the device's Internet access 4. CenturyLink Greenwave C4000LG DSL Modem - White. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. 8.5. On your start date, your line must be operational by 7 p.m. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. . The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. Modem Speed: 90%. It should turn. The C4000XG does not have a DSL port or light. This means the network is not being detected by your modem. These are essential to make sure you get the best phone and internet connection. Network security types, explained. BLINKINGRED-An error occured or the attempted connection failed. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Find addit. Unboxing2. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Change admin password. This gateway has 4.2 out of 5 stars on Amazon. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. C4000LG CenturyLink. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. If the automatic connection is not successful, check your connections and restart the Device. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. If you did not receive filters, please chat with us. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . Click 'Apply' to save changes. We no longer support this browser. Try thetower modem setuppageinstead. Instead, you can easily access these same network controls through My CenturyLink or the app. Climate Pledge Friendly. This means a connection failure has occurred. If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. If you did not receive filters, pleasechat with us. 423 0 obj
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Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. Visit ourtower modem setup page instead. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Share | Add to Watchlist. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. In-home speeds may differ based on router setup, devices and other factors. wishful thinking hu. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. Please note that a phone jack is required to set up CenturyLink internet service in your home. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. For all following models: . If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, This gateway is tested and certified to run. xbbd```b``] q:,`YH7T ; Click on the options below for details and step-by-step instructions. The DSL cord from the modem to the jack shouldnothave a filter. endstream
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Look for an email with your order confirmation details and an. The status light ring will change colors as it goes through the installation process, to show you its connection status. Not the right kind of modem? But the function is basically the same. 217. Jun 10, 2022. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Also, make sure you have entered the user name and password correctly. 5 out of 5 stars. best dsl modem wireless router centurylink. Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Call tech support back and tell them your modem is in a "walled garden" state. If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. This article describes how to configure your internet connection using any C4000 router or modem. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. Website blocking. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Plugging in the internet cord5. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. . Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. This means your modem is connected to our network and the line is active. Most of these are best for tech-savvy folks who are familiar with modems and networking. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Go to Set Up a Wireless Network if you wish to configure your wireless settings. We've created a series of self-help and self-install videos to empower you to quickly get connected. Residential | Small Business| Enterprise| 2023 CenturyLink. Wait until after 7 p.m. on the service start date to attempt setup. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. . So my question is, can I can send this new modem back and get my money back? The C4000LG allows wired and wireless clients to safely access the Internet. . Click Apply to finish the configuration. If the light is amber/orange, this means the setup process is not yet complete. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? 3. 5. Before you start, make sure to read the complete instructions below for the best results. Have a home security system? All Rights Reserved. Dynamic QoS: Prioritizes data through the router for smoother streaming. Once it turns green, you can try pressing it again to connect. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). Next image. We're here to help! We had to replace one of the same models and no issues. |Privacy preference center
is a good first step to fix many common problems. Residential | Small Business| Enterprise| 2023 CenturyLink. If it is Red, please contact CenturyLink Verified purchase: Yes | Sold by: bluehousesupply . If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. Before finishing the installation procedure, there are a few things you should be aware of. Press J to jump to the feed. Donotinstall a filter between the modem and the wall jack. Refer to Step 3 in Topology 2 to configure the router. Try thetower modem guideinstead. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. If NO, proceed to the next step, "Check for connectivity.". Wrong modem? It should turnsolidBLUEonceit has connected. Once the light is green, you're connected to the internet and you can get online! It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Cyber Monday 2021 ****h. Next image. I have a CenturyLink C4000LG modem/router. That's okay. Unplug everything, wait a few minutes, and plug in again. Setting up new service? Privacy Policy. Click on the options below for details and step-by-step instructions.
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