But can you keep your provider-linked email address if youswitch broadband provider? BethM, on 30 May 2019 at 11:47 #2 Glanza. These are my favorite vapes but this is my second order and 2 of them can't be charged. If you wish to access it via those means you will be given the option to upgrade to Premium mail at 7.50/m when you leave. Do you lose your BT email address when changing provider? The way I suggest customers handle this is by creating another email address with a different provider and then forward the btconnect.com email address to the newly created email address. Its also worth noting that many of these email accounts have a large number of users and so the chances that your name isnt already taken are slim. Even if you do miss any out you should still be able to log in with your old email address, as long as you still remember the password. Now I'll have a problem renewing my domain without an account so I had a chat (online of course) with their customer service and they will look into this and contact me again by phone or by my temporary eMail tomorrow (5th October, 2018) so I'll just wait and see. on If you have BT email and you cancel your broadband with us, you can: Close your BT email Keep your email but with more basic features by getting Basic email, which is free Keep your email with the same features by getting Premium email, which costs 7.50 a month Compare broadband packages: Browse the. How do I keep my email address if I change providers. For example, you may have a BT Internet, Sky or AOL address that you feel ties you in to a provider. Browse through those to see if there are any that require you to log in with your email address. We may also receive compensation if you click on certain links posted on our site. You can export your contacts list from Outlook and then import it into BT Mail. Want to switch your broadband service? Onetel, later subsumed by TalkTalk, keep addresses live forever, I still have access even though I haven't used them for well over ten years. If you are Swap your old email address for a free webmail account Many people stick with an internet service provider they're not happy with simply because they have an email address with them. Our address is Level 2, 20 St if you wish to retain your email address you would need to keep your business broadband with us. product or commit to any plan. Sarah Kidner has been writing about health and technology for more than 20 years. When switching, you will need to notify Plusnet that you wish to continue using the email address, or it will be deleted along with the rest of your account information. Thanks, on Can I keep my BT or Virgin Media email address? on Uswitch Limited is a credit broker, not a lender, for consumer credit products.Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. Can you have more than one BT email address? Provided you are happy to only be able to access your email account via a web browser and not an email client/app you can "drop down" to the BT Basic email for free. What happens when you switch to Premium email? I use it for banking, paypal, ebay, forums etc etc etc. I've called your call centre 5 times and 3 of 5 say you can retain it, 2 of 5 say you cant. Message 3 of 7 (4,095 Views) 0 kevinflanagan69 Newbie Posts: 2 Registered: 21-12-2016 30-01-2017 8:47 PM i want to keep my bt email address Message 4 of 7 (4,024 Views) 0 MauriceC Hero Like BT, you can still access yourPlusnetemail account after you switch to a new provider if youre willing to pay a monthly fee. Virgin Mediawill give you 90 days to access your email account after you switch providers. 30-09-2020 Hi Paul, i have the same sort of question, however the btconnect email addresses i have are not part of my BT Broadband - the primary owner is BT - UKcEIN@btconnect.com- i have had these email addresses for over 20 years! If they switch broadband providers, they can. What happens if I close my BT email? See what the process for keeping your old email address is for each of the main broadband providers. If you'd like to keep it, you'll need to pay for BT's Premium Email service which costs 7.50/month for up to 11 email addresses. Major broadband providers offer email addresses with their broadband packages. Incoming Mail Server: mail.btinternet.com Port: 993 SSL Encryption: Enabled (but not STARTTLS) BT has announced it is tripling the amount former customers will have to pay to keep their BT email address when they switch provider. If you do this you can downgrade to Basic email at any time, If you dont upgrade to Premium email, after 60 days all of the email addresses linked to your BT ID will be deleted. Its worth noting that if your BT email addresses are deleted, youll have the option to re-use the email address for up to 3 years. How can I get my bt emails back? Jane Shattock I have slightly resented paying 7-50 a month to keep my BT email address, that is until I was hacked 10 days ago! It also has a comprehensive list of my contacts set upand I still haven't worked out how to do that in BT mail !! on A game than can be played for hours. on Yes you can, you would need to signup for premium mail at www.bt.com/keepmyemail The cost is 7.50 per month for up to 11 email addresses, more info can be found Here 0 Ratings ikciv13 Beginner on 09-09-2018 14h12 21,811 Views Message 3 of 7 Re: if i leave bt can i keep my @btinternet email address thank you. I don't use that account for anything else as such except that BT sends me some promotional info and Domain renewal notices so I keep it. Username: your email address including the @btinternet.com or @btopenworld.com part. If i have a problem it is a nightmare as 1) i am not the primary user 2) i am residential and thses are classed as business. 07:32 PM. 14h12, on Ofcom isn't happy. Once you've done this, you can use the link below to move the email address. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. If you don't have a BT Business Broadband connection, you don't keep your btconnect.com email address. How do I keep my email address if I change providers? 09-09-2018 After that 90-day period, the account will be closed and all your messages and contacts will be deleted. Read our expert reviews of all of the UK's biggest broadband providers. BT says people can keep their email addresses for free using a basic service that's only accessible via a browser but that customers who want to maintain their normal email service, they have to pay7.50 per month. Do you have a document that states this change in policy that you can point us to? Be sure to include your new email address and explain that you will be replying from this address so that they know not to mark it as spam. You or any of the users linked to your account can link your email address to another BT Broadband account at any time. 16h03. Good luck and let us know what happens about this. If you wish to access it via those means you will be given the option to upgrade to Premium mail at 7.50/m when you leave. Im leaving Bt but want to keep Email address how do it, Re: Im leaving Bt but want to keep Email address how do it. on Enable required mails from BTinternet and select the Gmail saving option. Any additional email addresses linked to your account will be transferred across to the new service too, so you wont lose a thing. The fourth choice available is to choose to close your email account. When you're finished, don't forget to click Save changes. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. To access Gmail's Import feature, sign into your new Gmail account, select the Accounts and Import tab on Gmail's settings screen and click the Import mail and contacts link. Thereafter, select the desired destination location path & click on the backup option. Or sign in to My Account to see it. You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. BT managers please can you confirm the process for retaining a BT connect email address when you cancel your BT Business account. I'm switching from Plusnet, will I lose my Plusnet email account? Click Your products > BT Email > Manage. In the pop-up window, enter your old email address, and click on Continue. I left BT Business about 8 years ago and my btconnect email address is still working. 16h52. Here's how you can reduce what you spend on your broadband. After this, unless you make 1 of 4 choices, all of your BT Mail accounts will be permanently deleted and you won't be able to access any of the personal data or information in your account. This is an option for residential customers using the btinternet.com email addresses. How do I close or delete an email account? Any help or advise anyone can give me on this would be much appreciated, on Gmail has a similar set of added applications. I follow the link, create a new password which gets the thumbs up from BT, return to "keepmyemail" and. am told I need a stronger password. Do I have to pay BT to keep my email address? on Buying a 4g dongle is still a good option for occasional mobile broadband use but these devices are fast being replaced by more sophisticated MiFi devices. 11h43, when you notify BT that you are leaving you will get an option to keep your email address either by paying 7.50pm for full access from premium email or just using basic mail which means you can only access the email from web browser and not from an app on phone, on Good news you can keep your BT (www.bt.com) email address when you cancel BT broadband. Outgoing Mail Server: mail.btinternet.com. After that, Virgin Media will clear out your emails, delete all data associated with your account and shut it down. Yes, if you've already got a BT email address, you'll be able to link it to your new broadband account. Is there a way to keep my email addresses under some kind of EE mail account? If youre not sure youve changed them all, check your browsers Saved Accounts section. Long term, you should plan to register your own domain name and then you keep an email address even if you changed your ISP. The BT domain costs about 6.00 per year so it is peanuts as far as I can see it. on We are a credit broker and not a lender and Good news you can keep your BT ( www.bt.com) email address when you cancel BT broadband. Like BT and others, the company will charge a small monthly fee and will migrate the account and all emails for you. You won't be able to move an email address used by somebody else if: Once the email address is moved, it's very important you 'gift' it back to the other person. The charge used to be 1.60 a month from May it will be 5 . In fact, we found in asurveythattwo millionUK homes aren't switching their broadband for fear of losing their email address. 01:03 PM. You can group emails by date received, contact or classification and add folders at the touch of a button; then manage your signatures, autoreplies and more via the settings menu. When I registered the domain with them, I was told that I MUST HAVE a BTConnect Account with them as they don't allow Microsoft Account such as hotmail, outlook or MSN. If the email address is linked to another BT ID, you'll be asked to provide the details of this too. 9h18 on 07:07 PM. Mail. Mail but with Sky branding. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage, Bob PullenPlusnet Product TeamIf I've been helpful then please give thanks . Why have my emails disappeared? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Joined 13 Mar 2007 Posts 12,263 When you sign up for a new broadband package, most providers will include a free email address that many users, especially those that have been with their providers for a long time, use as their primary personal or family email account. Can You Keep your email address if you cancel BT Broadband? Do I have to pay BT to keep my email address? After that, youll have to subscribe to BT's Premium Mail service to retain access. If I take a broadband package from BT, can I link my existing BT email address to it? accurate but you should confirm any information with the product or Also if I send emails to the old address from a different email, I get no notification that the btconnect email address is not valid. Optional, only if you want us to follow up with you. That means changing email address can be a hassle. Just need to work out how to create a contacts list. Activating your Sky Broadband In most cases we can switch on your broadband without you needing to be home. Specify credentials of BTinternet account to transfer into Gmail. Switching is relatively simple and BT will automatically move your accounts across for you. Its best to start the move from standard BT mail to BT Premium Mail as soon as possible; it takes up to 24 hours for the switch to be made. Open Gmail and click on the settings menu, indicated by the cog icon in the top right corner. Can I move my BT email address to another provider? During this time customers may wish to sign up for BT Mail Premium, a paid email service, to keep both the BT email addresses and emails connected with their old account. Browse our selection oflow-cost broadbanddeals if you want to save money on your next broadband service. But you won't be able to create any more email addresses on your account unless you delete some first. The email address you've moved will then appear in the friends and family section of your email management page. We're happy to pay to retain the email address and have been reading up about premium mail. Google Chromes password manager will have a list of all these websites along with your login details and passwords. Its also worth bearing in mind that the storage capacity for each may vary, although some will allow you to pay a monthly subscription to increase storage. Click Accounts and Import and then Import mail and contacts. I'm a Very Insightful Person, I'm here to . Beware that where Sky closes a dormant account, youll lose any associated data and content. Thanks Message 1 of 5 (6,436 Views) 0 4 REPLIES bobpullen Community Gaffer Posts: 16,499 Thanks: 4,379 Fixes: 280 ","anchorName":"#can-i-switch-from-virgin-broadband-and-keep-my-email-account"},{"label":"Bottom line: Consider getting a free email account not tied to a provider","anchorName":"#bottom-line-consider-getting-a-free-email-account-not-tied-to-a-provider"},{"label":"Find a new broadband supplier","anchorName":"#find-a-new-broadband-supplier"}]}, We show offers we can track - that's not every product on the marketyet. The good news is that you dont have to lose your account or your data. We'll send you confirmation of your broadband activation along with advice on how to complete the move. Re-add your BT email to Outlook using IMAP protocol. Select either Reactivate or Reuse (you'll only see one of these, depending on whether the account was suspended or deleted). Otherwise, youll see your functionality reduce 30 days after you leave, and after 5 months TalkTalk will delete it. 12:26 PM. The short answer is yes, sometimes but the real question is, should you keep your email address when you switch broadband? 30-04-2020 I was changed over from BT yesterday to PLUSNET for broadband and phone. 16h07, if i leave bt can i keep my @btinternet email address, Re: if i leave bt can i keep my @btinternet email address. Until your broadband ends, youll still be able to use your email. ","anchorName":"#i-have-bt-broadband-will-i-lose-bt-mail"},{"label":"I'm switching from Plusnet, will I lose my Plusnet email account? With your @btconnect.com mail addresses that came free with your broadband package, if you cancel this package this cancels the email addresses. It would be more cost-effective to spend a few minutes switching to a free email address instead. I'm here because I am led to believe by BT that the decision to close down our btconnect.com email addresses has come from Microsoft365 to whom all of BT's business addresses were sold/ migrated some years back. If you close your BT email, onyour broadbandend date: You or any of the users linked to your account can link your email address to another BT Broadband account or delete it at any time. on Does BT charge for keeping email address? Keeping TV or a VM mobile is not sufficient. 1 Can you keep BT email address if you leave BT? Set up a forwarding system in your old account so that new email is automatically forwarded to your new email address, which may seem a bit tricky but would usually be found in your inbox settings. 28-09-2019 Then when you cancel the BT Business Broadband and lose your btconnect.com email address, all your customers have your new email address. However, a number of other providers allow you to retain access to your email address for a monthly fee. Find out how MiFi works, whether MiFi is for you, how to get it and if it is better than opting for Wi-Fi. When you switch from BT broadband, BT will keep your BT Mail account live for 60 days. Priscilla O'Regan, Principle of Communications. 12:45 PM Alternatively, you could keep your BT email address going with the additional payment for a couple of months, so you can get used to using your new webmail address. Here's how to do it all, from finding the broadband speed you need to choosing the right provider for you. How long does it take to change email address on BT? You can get a free email account from Gmail, Yahoo Mail, or Outlook.com, just to name a few. Help > Create new Email address >. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). I need to change or reset my BT Email password. You or any of the users linked to your account can link your email address to another BT Broadband account at any time. You can link any BT email address to another broadband or Premium email billing account as long as: You're the account holder of the gaining account The gaining account already has an email address linked to it You know the password of the email address you want to move Select the additional email filter option from the list to transfer BT Mail to Gmail easily. Re: Keeping email address if leaving. I had a BTBroadband Business and I also had a domain registred with them. Yes, if you are no longer their customer they will cancel your email address the day the service stops. Can I move multiple email addresses from an account? Can I switch from Virgin Broadband and keep my email account? Go to our email log in page > to log in to your BT Mail inbox. Announcements, Guides & Community Updates. An alternative email address can help you reset your password, so make sure one hasn't been added without your consent. Keeping your email address when you switch broadband. Fill all the required details of Your BT Mail & Internet account. Our email accounts are a key way of keeping in touch with friends and family, and where we store important information with the companies we have a relationship with. Yes I have a gmail address, but to put everything over to it and confirm would take ages. Sky: Users can keep old email address free after switching provider In a statement BT said: "If [customers] switch broadband providers, they can continue to use the BT email service, free of . We found six myths surrounding the whole process that are absolutely not true! If you opt for the basic mail you will no longer be able to access mail via Outlook2003, only via BT.com or the direct mail login address https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femai on Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. We What's keeping people from switching to a better broadband service? You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Level 2, 20 St Thomas St, 11h34, on I can't imagine that I will be able to keep my btinternet email address as I am no longer a customer of theirs.. My change over of phone and broadband went extremely smoothly and I am actually getting a slightly higher speed. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Meaning that previous customers who still needed to access their email inbox and contacts saw their monthly costs triple unless they chose to switch back to BT. Can I ditch Sky and keep my email address? Billing and payments; Paying your bill; Past due bill; Average salary for BT Senior Billing Analyst in Whitstable: 49,543. It seems to be being used as leverage to prevent customers from cancelling. Once you've logged into My BT and selected the Manage BT Email option, scroll down and click on the option to Import an email address. We often link to other websites, but we can't be responsible for their content. . BT says people can keep their email addresses for free using a basic service that's only accessible via a browser but that customers who want to maintain their normal email service, they have to pay 7.50 per month. How on earth is this possible? I have been doing this for the last four or five years. One of the main concerns long-time broadband customers have when looking to switch providers is whether they can keep their existing email address thats linked to their broadband account. finder.com is an independent comparison platform and information service
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