Please see Dollywoods. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale. (There are also "mask-free break zones" but social distancing is still enforced.) Regardless of how well you plan, it's still easy to forget something. American Express, Visa, Mastercard and Discover. There was less than thaton the day we went. With aMy Dollywood Account,you will be able to easily access your Season Pass and perks like Bring-A-Friend tickets plus exclusive discounts and speedy renewal. If you are already logged in, the word Account will appear in the upper right. Doggywood is located adjacent to Guest Services at Dollywoods Front Gate. At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. Our operating days and hours vary; please check our Calendar. Theater seating is on a first-come, first-served basis, so planning ahead can be helpful. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. Dollywood's Splash CountryDollywood's Splash Country's Calming Area is a private, gated environment with natural surroundings, rocking chairs, therapy balls, a chalk board and a weighted lap pad.To gain access to this area when you visit the park, stop by Splash & Dash, the Hospitality Booth, or the Safety Office and a Host will assist you. However, they are responsible for 2.5% county amusement tax and 1% county food tax on prepared food. Personal or commercial drones (unless approved by Herschend in advance in writing) or other unmanned vehicles or equipment whether piloted on or off of the Property. Complimentary transportation is available between Dollywood and Dollywood's Splash Country via the parking lot trams for all guests wishing to travel to both parks on the same day. Preferred Parking is available at both Dollywood and Dollywood's Splash Country for an additional charge. Have a safe and enjoyable experience while visiting Dollywood and remember the following: We do not have a limited activity ticket. How they handled so many visitors Everyone so friendly.Loving want they do.We enjoy the many shows.They have chosen the right preformers. If you visit Dollywood on Sunday, join us for our non-denominational morning worship service at 11:30 a.m. each Sunday in the Robert F. Thomas Chapellocated in the Craftsman's Valley. Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. "I polled our Contact Center hosts who take guest calls to put together a helpful Q&A for you. Part of the park's draw is its picturesque setting. Dollywood has always been proud to assist our military families. VisitDollywood's page,Dollywood's Splash Country pageorDollywood's Destination Map. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS OF SALE. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. They are closed on Tuesday and Thursday and not sure how staffed the call center will be those days. Dollywood says it will not ask for proof of vaccination Although there is no microwave available, Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. So, it might be a good idea for Dollywood to consider updating their policy to do the same. Dollywood has taken several steps to keep guests safe during the COVID-19 pandemic, including: Requiring masks to be worn while at the park for guests 2 or older. Female one-piece swimsuit tops (Guests 13 and older) must be covered with a shirt or other garment. Greene criticizes Zelensky at CPAC: Leave your hands off of our sons and House Democrats blindsided as Biden changes tune on DC crime bill. For your convenience, Package Pickup is staffed until Park closing. Without a reservation, we cannot guarantee there will be availability on your day of visit. These can be found in your order confirmation page or email, 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, View the Operating Calendar for Dollywood & Dollywood's Splash Country, Learn about all of Dollywood's season festivals, Read about Accessibility at Dollywood and Dollywood's Splash Country, Learn More and/or Purchase TimeSaver at Dollywood, Learn More and/or Purchase TimeSaver at Dollywood's Splash Country, Learn More or Book Your Spot at Doggywood, Make Dining Reservations at Song & Hearth. For more information concerning dining options for Guests with food allergies, please see thisDollywood's page,Dollywood's Splash Country pageor contact our Foods Department at865-428-9428. The big home rental sites have different policies. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Subscribe to our newsletter, special offers and promotional emails. Tickets allow Ticket holders admission to Properties only during operating hours of the applicable Property. For less than the price of another day's admission, your group members can enjoy our park all season long! Do not create disruption with behavior that is unruly, disruptive or illegal. For the safety of our Guests, children must be 13 years old or older to enter without an adult. When you are ready to renew your pass, the power of your My Dollywood Account comes full circle! At each Dollywood ride and attraction, youll find a posted symbol indicating its intensity. At this time, masking is optional for employees and guests, regardless of vaccination status.The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. In the event of occasional inclement weather, we may need to close some or all of our rides. Must not wear garments or carry items that display objectionable material in a family environment, including obscene language or graphics. According to the company's website, on April 12, masks were made . COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. Any park restaurant (this does not include concession stands) can assist you with warming a bottle. Dollywood Silver Season Pass: starts at $149, includes 2 Bring-a-Friend Free tickets and a discount on lodging. Dollywood is happy to accommodate guests with mobility needs. Dollywood and Dollywood's Splash Country offer a variety of options for Guests who must make nutritional needs considerations. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. Each Guest grants Herschend the right to film, video, photograph, and take sound recordings of the Guest on Property or during participation in any Herschend Activity for any purpose without payment or consideration therefor. Weapons and alcoholic beverages are not permitted on Dollywood Property. Your email address will be validated and you will be asked for additional information to continue with your purchasing. Herschend assumes no responsibility for accident or loss to any person in connection with the condition or use of a Property and attractions or their entrance into or departure from a Property. Dollywood's Splash Country accessibility page, Make Dining Reservations at Song & Hearth. Australian producers and promoters have made significant changes to their box office policies since 2020 . 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. . The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. Please seeDollywood's accessibility pageorDollywood's Splash Country accessibility pagefor more information. Please see ourGroupssection for more information. Guests at the Properties or any Herschend Activity must comply with all posted signs and all instructions from Herschend personnel whether related to Property operations, rules, procedures, health and safety requirements, or otherwise. Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. If it has been 4 or more years, you must purchase a new season pass. perform the rentals of ECVs, Wheelchairs, Strollers, and Lockers to include all sales functions, rental agreements, refunds, and exchanges . At Dollywood's Splash Country, look for Centralized Measuring on the left before you cross the first bridge. We know that one of the most important aspects of planning a trip to Dollywood is knowing park operating hours and show schedules during your visit. Tickets are valid for the dates shown on the Ticket only and are good for all entertainment, shows, craft showcases, rides, attractions, and festivals, as applicable, but do not include games, parking, and separately ticketed concerts and attractions (provided, however, parking may be included when purchasing certain season passes at specific Properties, see the applicable website and description of the applicable Item for details). Despite the fact that Dollywood has extended 2020 season passes until June 15, 2021, many people are asking for refunds because of the limitations. Discounts are available when purchasing multiple daily refill mugs. Option #2: If that doesn't reveal your Pass and you have recently renewed or purchased that Pass, try your recent Orders module.Once there, click/tap the arrow on the far right of your recent order. Smoking is strictly forbidden on all rides, queue lines, indoor theaters, attractions, shops and restaurants. Taking advantage of our Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. For assistance with Dollywood for resort/vacations bookings and tickets, call now at 1-800-365-5996 or Contact Us online. Soliciting for commercial or charitable purposes or distributing advertisements, pamphlets, handbills, or flyers without the prior written consent of Herschend is prohibited. That is a common issue that we have seen. Review tags are currently only available for English language reviews. Available on a first-come first-serve basis. Recommended experiences in and around Pigeon Forge. Dollywoods Splash County's easy-to-use TimeSaver H2O line management system lets you avoid long lines at select rides. For owners who really want to pamper their pooch, four cottages are available, or smaller kennels are available. Airlines currently offering travel flexibility Visit the link below to learn more about our award-winning festivals and events. Social distancing guidelines will limit the capacity of the parks . Any person refusing to comply with security and safety searches will be refused entry to the Property. (except for special events as designated by the Property). Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones are not tall enough to ride. Your child will be measured by a Dollywood Host and given a color-coded wristband. and . You can bring your own or Dollywood offers strollers for rent on a first-come, first-served basis. For cruises departing through April, passengers can cancel up to 61 days before sailing for a full refund, including fees. dogs). A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. During storms, re-opening will be based on when the weather has moved away from the park. DollywoodDollywood's Calming Room is a quiet, relaxing environment where the Guest and his/her family can feel safe and at ease.The room is equipped with sensory items such as a weighted blanket, fiber optic strands and a teepee. Due to the dynamic movement you may experience on our rides, Apple Watches and other devices may activate their emergency call function. Limited Park Capacity, Advanced Reservations Required. Explosives of any kind, including fireworks and water grenades (whether metal or plastic). All linked passes in your account will be evaluated for renewal. Our Ride Accessibility Center is available to serve our guests who have an accessibility need and would like to enter an attraction through the accessibility entrance. Please call 865-428-9553 or see our Auditions page for more information. Weapons of any type and all items listed in the section below titled Prohibited Items are prohibited at the Property or during participation in any Herschend Activity. Without a reservation, all kennels at Doggywood will be offered on a first-come, first-served basis. Cell phones and other devices should not be brought aboard any attraction. Notably, many members of the Harvard community have been working on campus to sustain the essential services that protect the Harvard . I will say the tram team was very good about enforcing the policy. Answer 1 of 8: We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. Yes. Guests must only use designated entrances and exits and only during operating hours of the Property. We offer both Regular and Unlimited TimeSaver options. Unless approved by Dollywood in advance, personal or commercial drones (or other unmanned vehicles) whether piloted on or off property are not permitted. We regularly review our policies to ensure a safe and enjoyable experience at our parks and resorts. Nobel Peace Prize winner sentenced to 10 years in prison by Belarusian court, Whats the newest city in the US? Changes to season passes. Park Hours Sign In | Register Search. Do not cross any fences, chains, landscape areas or other barriers. Guests with eligible bookings who have a qualifying COVID-19-related health concern within 14 days of their sailing can receive a refund in their original form of payment without Disney-imposed cancellation fees, or apply their cruise fare toward a future sail date. Season Passesare your best value if visiting more than one time during the season. Tickets are not required for Dollywood shows (with the exception of special concerts). Set in the region's foothills, the amusement park is located at 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863. Due to the disruption caused by [COVID-19, the recent earthquake, extended power outages, etc. Passholders who have received a refund, will need to purchase a new pass. Coronavirus. The following provisions apply to the Purchase of all Items at or related to the properties owned or operated by Herschend (each, a Property and collectively, the Properties) or during your participation in any activity led, organized, arranged, promoted, and/ or sponsored by Herschend, whether taking place on the Properties or elsewhere (collectively, Herschend Activities): Make Dining Reservations at Song & Hearth. The 9 to 5 singer made headlines during the pandemic after she gave a sizable donation to help fund the development of the Moderna vaccine. Please keep your parking lot receipt to re-enter the toll booths. On every ride there were multiple people standing in line who did not follow the policy. Delta Air Lines has updated its policies for workers who get sick with the coronavirus, soon after the Centers for Disease Control and Prevention shortened its recommended isolation . The theme park in Pigeon Forge notified the Tennessee Department of Labor and Workforce Development of the layoffs in . In the summer, try for Wednesday or Thursday. Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches. Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. . Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. The park will reopen to the general public on Wednesday with limited capacity and mask regulations. Guests will be screened with a health assessment. You will be asked to Sign In if you already have an account or you can click/tap on "Registration" if you need to createa new account. Recreational devices with wheels, such as skateboards, hover boards, balance boards, scooters, inline skates or shoes with built-in wheels. while the rest of the group rides the attraction. Guests shall not enter into any restricted areas, ride perimeters, animal enclosures, or designated employee areas. Social distancing. Individual rain checks will be given when one-day admission tickets are presented at the Groups Booth. Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood. The daily rental fee provides each dog its own water supply. Let us answer your questions about what you can expect! If this occurs, please return any forfeited comp admissions/meal vouchers. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. This length of time in line with no one being reminded to wear a mask was not acceptable. Guests must use designated walkways throughout the Properties. Dollywood announced on Friday afternoon that they would not be opening for the season over coroanvirus concerns. After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood or Dollywood's Splash Country. Use designated walkways throughout the park. Airbnb . Rain Checks are distributed at the Ticket Annex, Guest Services and any one-day ticket window and are valid until the end of the season. For your convenience you may have your hand stamped at the exit. Groups refunds will be given on returned, unused admission tickets or cash value meal vouchers providing that your number adjustment does not cause you to drop below 15 paid admissions/meal vouchers. Returns and refunds are a part of doing business online. Enter the park through designated entrances during operating hours only. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. Doha, Qatar - Qatar Airways has paid out over USD $1.2 billion in refunds to almost 600,000 passengers since March, demonstrating its commitment to honouring its obligations to passengers who need to change their plans due to the impact of the COVID-19 pandemic on global travel. If it is raining when you leave the Park and your visit is shortened by the rain, you can request a Rain Checkjust ask. Please visit the Account Overview page. The wristband helps you and your children quickly identify which rides he or she is tall enough to ride, based on the minimum height requirements established by the ride manufacturers to ensure Guest safety. Dollywood Theme Park. Upon such revocation or confiscation, the applicable Ticket holder present on any of the Properties or participating in any Herschend Activities (each a Guest) and all members of their party shall have no right to remain in, on, or about the Property. For instance, in the spring, Thursdays are less crowded. more. To find out more information please call 1-800-Dollywood (1-800-365-5996) in advance of your visit to speak to an attendant at our Ride Accessibility Center. There is a policy in place requiring people to wear masks. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. If the linked pass is eligible for renewal, the pass is selectable on the Link Passes page. Check refunds may take up to 15 business days. These markings were almost universally ignored and again no reminders were issued. Airbnb lets its hosts pick from a range of cancellation . In particular, for most consumer contracts, the CMA would expect a consumer to be offered a full refund where: a business has cancelled a contract without providing any of the promised goods or . We appreciate all of our passholders and have made the renewal process super easy! While you are with us, you are expected to comply with the following*: Any Guest who fails to comply with the Terms of Sale, including without limitation those listed above, may at the discretion of Dollywood have their Ticket revoked or confiscated by Dollywood here with no refund of any amount paid therefor. Dollywood has temporarily laid off 630 workers during the COVID-19 pandemic. Costume masks. Making a day at Dollywood a little more convenient for our youngest guests-but, most especially their parents-resulted in the addition of our new Baby Care Center. There are multiple reasons for this but contact us if you would like to renew that pass. Otherwise, your groups refund will be adjusted accordingly. However, parking is FREE if you purchase aDollywood Gold or Diamond Season Pass.*. Three symbols are used throughout the Park: a black diamond, a blue square and a green circle. Dollywood and Dollywood's Splash County will reopen June 17. Dec. 29, 2021. Rain Checks are distributed at any ticket window and are valid until the end of the season. International Returns. Park Hours Sign In | Register Search. Groups must make reservations at least 2 weeks in advance in order to receive one (1) complimentary ticket per fifteen (15) paid. Family restrooms featuring their own private entrance are located in Country Fair, Owens Farm, Wilderness Pass and Showstreet. We have all-day lockers available for your convenience at the Front Gate for only $15 for the day.We also have Floating Lockers available throughout the park. The shows were not open which I was a little disppointed as they could have done tickets for the show & still provide social distancing. There is no need to call with changes to park admission only reservations until your count is final. If you are having an authorization issue on your payment for your renewal, please check the zip code on the billing address within the checkout page. Restrooms with vending facilities are in Rivertown Junction, Craftsman's Valley, Country Fair and Jukebox Junction. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. If your child is old enough, designate an easy-to-find meeting place to gather if someone gets lost. I felt safe reading the Dollywood Covid policy but I felt much less safe when it was not enforced. Groups refunds will be given in the same manner that payment was made. DollywoodATMs are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the Mountain Laurel HOME, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from Wilderness Pass Plaza. Groups eligible for tax exempt status will not be charged 9.75% TN state sales tax. Dollywood has partnered with Student Life to offer a special price on Dollywood tickets for students, staff, faculty, and their families. Restrooms with nursing stations are found in Country Fair, Jukebox Junction, Market Square, The Village and Craftman's Valley near the Woodcarving Shop. A Dollywood Host will provide you with detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides. During these times we invite you to visit indoor attractions, shops or restaurants until the severe weather passes. The park is only allowed at half capacity. Yes. I am sorely disappointed in Dollywood and their staff. Maps are also available at Dollywood and Dollywood's Splash Country just inside the main entrance of the parks. Resort Guests can park for FREE at DreamMore Resort and take a shuttle to both parks. Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. Please ask any host for assistance. Show schedules are typically published no later than two weeks in advance, but are still subject to change. Space is limited and reservations are highly recommended. Refund requests must be made by Jan. 1, 2023. The moment we've all been waiting for has finally arrived: Dollywood is officially open for 2021. I was disappointed that more enforcement of their Covid safety protocols was not visible. If park operations are interrupted because of severe weather and your stay is shortened, you can request a Rain Checkjust ask. The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. You can find your Pass ID as well as your barcode in your online account, too.Option #1: Passes moduleOn your Account Overview page, click/tap on each pass to expand and see that pass's details. Once the group returns, the adults will swap places with each other. Pigeon Forge, TN 37863 1 . Please contact us at (888) 428-6789 if you need to cancel your reservation. Operating hours of Properties are subject to change without notice and without liability to Herschend. Reservations consisting of park admission tickets and cash value meal vouchers only may be made up until the day of your visit. As Covid rages on, Australia's live arts industry is once again in a precarious spot. Heres a list of the most-commonly asked questions", "Its a valid question. Dollywood is proud to offer dozens of shows and entertainment options throughout the season. We cannot honor out of state tax exempt forms. Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. Dollywood is NOT. Once the group returns, the adults will swap places with each other. Tickets are non-refundable, non-transferable, and will not be exchanged. Dollywood reopened on Friday for its 36th season . Several Dollywood eateries offer kids' meals. Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. By Vicky Reddish - May 26th, 2020. During the colder months, closures are based on temperature. Guests must move about the Property in an orderly manner, remain attentive to their surroundings, and walk rather than run. Like many parks that are reopening across the nation, Dollywood is requiring (nearly) all guests to place reservations before their arrival. Specialties: Dollywood is a 150-acre theme park with more than 40 unique rides and attractions, distinguished food, Smoky Mountain craft demonstrations and award-winning entertainment with more performances than any other theme park in America. Unfortunately, due to COVID-19, Dollywood was slow to open this year. But, the magnitude of these impacts has varied a lot between countries - some have been very successful in .
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