On July 2, 2020, T-Mobile shut down Sprints 5G network. Settlement Administrator (s): Rust Consulting . Lived in the same location for 7 years. We will be filingindividualarbitrations on behalf of each of our clients. How do I get on this class action law suit? One phone on our account is obsolete July 1. We were told the service would improve and it has worsened. After having to install the new tmobile SIM card my service dropped noticeably for all 6 phones. But, arbitration acts like a lawsuit against T-Mobile in that it is still considered a valid legal proceeding. What am I supposed to do and the only thing they can say is were sorry for the inconvenience for all the troubles youve been going through Ive got every message you can think of but now its escalated again I spent over 12 hours text messaging these people. Horrible service since t-mobile took over. Now Im paying for a $900 5G capable phone that SUCKS! Now my bill is 100$ more than what I agreed on. While a class action lawsuit against T-Mobile is not allowed per T-Mobile's terms and conditions, many consumer claims can be resolved through consumer arbitration. No money was not going to be in the until 3 that when it got crazy. Much static even when speaking with T-Mobile .T mobile is covering up. For former customers, other carriers also have similar account takeover protection services available. We have been T-Mobile customers since 2018. GETTING LEGAL INFORMATION IS NOT THE SAME AS GETTING LEGAL ADVICE. The FTC recommends the consumers enroll in a credit monitoring service available on the commercial market in addition to placing a credit freeze and fraud alerts on their credit report. Please add me to the list of Plaintiffs on the Moreno case! 5 months into a 2 year T mobile contract with 3 phones and a balance due we lost service due to an arbitrary and unannounced shutdown of a shared sprint tower. An arbitration hearing brings in someone to be an impartial third party in place of the judge to listen to both sides and decide how to resolve the dispute. Xeljanz. Every since the Sprint/TMobile merger, my service has been terrible. He says T-Mobile developed the networks launch without disclosing to its customers including former Sprint customers following the merger between Sprint and T-Mobile it intended to shut down older networks without adequately addressing network incompatibilities for numerous devices dependent upon them. They got more done in a few weeks than I did in over two years. This data breach affects more than 50 million current, former and prospective customers. To date T-mobile has my money and the phone, they committed FRAUD, I have called them over 44 times since 2021 to no avail. "We are continuing to take action to protect everyone at risk from this cyberattack, including those additional persons we recently identified," the company said in a statement. I had to give up a very good phone and buy a new one. I contacted T-Mobile regarding this same issue as well as the FCC regrading 5G network and no service. August 2, 2022 - Investigation Closed Thank you to everyone who reached out to us in regard to the T-Mobile data breach. Hes seeking certification of the class action, an injunction, fees, costs, monetary relief and a jury trial. Preliminary Approval of the Proposed Settlement was granted on July 26, 2022. Read About More Class Action Lawsuits & Class Action Settlements: Please Add me to the Lawsuit. Some of the most common complaints against wireless carriers like T-Mobile include: You may feel like its time to file a lawsuit just to get something done. Because this is just half of whats I have been going through the last 5 years. My daughter and I have a shared phone plan we started off with sprint.Sprint never told us that they were bought out by tmobil. They admit it is due to the tower changes after 4 calls say our phones are too old. I lose service all the time. Maaannn I thought I was going g crazy gotta hook my iPad up to my phone in order to use it, Count me in I had sprint for years and years then T-Mobile came around I have two I phones my son phone gets the 5g and my phone does not get the 5g. https://topclassactions.com/wp-admin/admin-ajax.php, The customer says some devices will become unusable after the telecommunications company launches its 5G network. But they are still charging for the services however, we are not receiving the service they claim to deliver. The information obtained may contain sensitive personal information, including: The stolen data for T-Mobile customers included . Access your favorite topics in a personalized feed while you're on the go. We work closely with class action and mass tort attorneys across the country to help expose and uncover corporate wrongdoing. My service has declined steadily since the merger, today I have zero service, t mobile claims nothing is wrong. I have cussed at them I know its not right but Ive been dealing with this since March and 99 customer service representatives and all the freaking troubleshoots and then be calling a liar. They will not give refund after I did not receive service. If youre ready to take your complaint to the next step, let FairShake help. Add me please. Weve designed our services to be inexpensive, and for you not to spend out-of-pocket. Contact us now for a confidential evaluation of your potential claims. I am not a lawyer, but in general you cant sue someone for a data breach. T-Mobile has reportedly suffered five recent data breaches. If youre ready to file a lawsuit against T-Mobile, dont look for a class action lawsuit. as well as other partner offers and accept our. Take your complaint beyond customer service and get a real resolution. ADD ME !! The T-Mobile class action lawsuit is Jose Moreno, et al. My Sprint service was great, but T Mobile is awful. Oneplus 5g device. Well how did I get this printout? Please add me. What. Sprint T-Mobile representative told me all of this after I had bought a Samsung due to the LG I had been broken more than once and on the second time it couldnt be repaired. T-Mobile announced Friday it had discovered that another 5.3 million current customers and 667,000 former customers also had their information stolen. Add me cause I need a new phone as we speak because of the merge from sprint to T-Mobile no service. Cost me $350 for a basic 5g phone that I can not afford, forced to buy. T mobile is not the only one doing this. Ive been a T-mobile customer for nearly 10 yrs. This is why some attorneys have decided to handle the breach on a mass arbitration basis. Contact our consumer protection attorneys to see if you may be eligible for a claim under your states laws. T-Mobile confirmed being hit by a data breach that might affect tens of millions of customer data. Types of Data that may be at risk include: If you believe your data was breached, please fill out the form below and an attorney will further review your case. 310-740-3401, Please add me. Not only do I not get any downloads in time I have buffering with all my videos all the time and I cant text without duplicate text coming in and my voice text is completely inaccurate because of this redundancy with this 5G. Is this even legal? Your information will instead be submitted to an attorney or claims processing company for a private assessment and possible representation. I was using T-mobile internet with out Wi-Fi. We are both retired and have no guarantee of a signal in case of emergency. Also, missed many calls and texts after being sent T-mobile Sim cards for our phones. I had great Sprint service until March when they started to launch 5G in my area. If you meet the criteria, an attorney will contact you at no cost to explore the facts of your possible case. When I receive calls or call out. And I seem I not getting threw this hung up. It sits on a table. Need help i get sick every month when i have to talk to a representative from Tmobile. We welcome any feedback on how to improve the sites accessibility for all users. Certain features do not work and internet access is not always available using 5G service although I live extremely close to 5g towers?? P.O. This happens to my phone/service daily where Im unable to use my phone for anything, calls, text and or internet for hours at times. What do you think of the allegations against T-Mobile? Only had plan for 3 days and it didnt work. How about they keep the old service and not shut it down before they could provide what I pay them for? Im still paying this phone! Top Class Actions is a legal news website that covers class action litigation, settlements, drug harm claims, and product liability lawsuits. We were paying off our phone and nearly had them paid in full before they changed the plan altogether and somehow we were leasing the phones all the sudden. The FTC alleges that T-Mobile failed to protect its customers personal information and allowed hackers to steal it. Many people who experience problems with companies like T-Mobile find themselves dealing with the fallout for months, and sometimes years. The wireless carrier is now up against two class action lawsuits filed by upset customers, Bloomberg reported on Friday. Please add me. Sprint before they moved to tmobil (or tmobil were not were not sure at this point.) I literally asked them to take this phone and buy it back off for me. 2:22-cv-00843 in the U.S. District Court Western District of Washington. In general, you don't need to do anything to "join" a class action. Complained to tmobile and found out that hundreds in my area have the same issue. I have trouble Day one. I went through interruptions with phone service to no service at all and to buy new phones for service. I will be going to another provider. Add me my pay for 5g it was mandatory by T-Mobile because of my phone and I never have service and its not fast like they claim to be. Then when I went to TMobile to tell them Im not getting any 5g they just told me I had to switch my phone back to the LTE 4g in order for it to work because THEY KNEW 5g was not working!! F (619) 756-6991, 111 W. Washington Street v. T-Mobile USA Inc.. Case No. The sales tech failed to initiate the credit to my account. David Berger represents consumers in class actions with a special emphasis on data breach, privacy, and financial services litigation. A list of open investigations and But would that work? How can I get in on this lawsuit? Its ridiculous and phone service we drop calls. Please add me also. Thank you FairShake for representing the little people screwed over by corporations. In nearly all cases, the contract you signed likely has a clause for arbitration, or binding arbitration. This means that you effectively dismissed your right to sue T-Mobile in favor of an arbitration process for any disputes. ","acceptedAnswer":{"@type":"Answer","text":" Please help. I can not hear on the phone. If your legal rights are affected by a class action, you usually will only need to get involved once the case settles. Offered me a new one but told me we would have to pay for my husbands and get a new line. Tower has work other for over 2 years now. Had wonderful service. Plus it was on all tech websites. Please help! Please add me. NEW YORK (AP) T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last August that personal data like social security . T-Mobile first of all is terrible service people are pompous and arrogant and are uneducated and dont even know how to help you. The shutdown of Sprints 5G network left approximately 75,000 sold 5G phones without the ability to receive a 5G signal. Service is horrible especially out of country, I would like to be added before and after merger, Im in a 55+ payment plan its outrageous the price and plan that was promised I didnt receive. ClassAction.org is a group of designers, writers and programmers who have been working in the legal space for nearly a decade. One day I was dialing out on the phone and I could hear the other phone ringing. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement T-Mobile is a joke no good service either and higher prices. 2:22-cv-00843 in the U.S. District Court Western District of Washington. T-mobile sucks and sprint should have never joined with them. I have screen shots of my speed test iver the last 2 months In December 2021 I made a mobile phone purchase over the phone with T-Mobile. Leaving me with 3 unusable phones. I get a lot of dropped calls and my service is always confusing. Im paying for a service that Im not even getting. All of the photographs on this page are of models, not clients. I agree I agree with everyone of yall and yes Ive got more of this thats going on. They are really a light for us in a very hard time. My file and personal info was breached Tucson sz, My file and personal info was breached Tucson az add me. Plaintiff Jose Luis Garcia Moreno filed the class action complaint against T-Mobile USA Inc. on June 15 in a Washington federal court, alleging breach of warranty and violations of consumer laws. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. Adding T-Mobile SIM card has not resolved issues with service on my sprint phone. Been with Sprint 18 years and lived in same home 6 years. So they want to offer me a Wi-Fi hotspot that I can pay extra for and then they say the booster will work better. T-Mobile reset the PINs associated with these accounts and is also offering additional protection services like McAfee's ID Theft Protection Service and Account Takeover Protection capabilities for all customers. T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last . I got a message stating that it was 2 many devices connected. Add me. Under the California Consumer Privacy Act (CCPA), a consumer may bring a civil claim for damages if they were victims of a data breach. Gender Discrimination against Transgender and Nonbinary People. For further information, please complete the form on this page. These are your options for making your complaint against T-Mobile official. I actually had to crawl my way to my laptop to email my sister who lives in a different state yeah but theyre just giving you the runaround and I mean the big run around 99 people I have talked to and its getting to the ridiculous I told him I said what Ive got to reach 1 million people before yall actually say hey theres a problem, but the thing is I had an iPhone 7 S and I was getting 5G since I got this iPhone 13 I have never had 5G ever. So then I paid like a couple hundred dollars to have them shut my TMobile Account so I could switch over to a different service provider which much cheaper and better but despite the coverage on it to save money and to keep my money back into my pockets. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! I am so frustrated with Sprint/Tmobile after this merger and the new service switch. I switched from Verizon to TMobile 1 year ago and its been nothing but a nightmare. Dan Avery Jan. 24, 2023 10:00 a.m. PT 3 min. You can choose to initiate the arbitration process completely on your own.
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