We are saddened to read you did not have a memorable stay and hope you give us an opportunity to turn this around during your next visit to NYC. Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. Upscale Italian seafood boasting 2 Michelin stars in a fine dining atmosphere. Many travelers are interested in one particular factor the neighborhood. In fact, one towel was actually fraying.--Definitely avoid the restaurant!!! JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. Booking a hotel can be one of the most daunting elements of a trip to, Introverts are often thought to be shy and timid, though recent studies have shown that this isnt always the case. We chose the hotel because it was close to our daughters new apartment. It's a great option near the Javits Center or Madison Square Garden;, A modern boutique hotel with mid-century inflections, the 208-room Quin has all the amenities and attributes for a luxury Midtown Manhattan stay. The room seemed slightly dated and like it hadn't been updated in a while. At this point, Marriott and Essex House have no excuse for this whatsoever other than sheer incompetence or willingness to defraud their customers. Many units have large windows overlooking Central Park, but others have views of either the street behind the hotel or a wall. We are open with full services now, I apologize for this experience. SOUTHGATE Bar & Restaurant tempts guests with enriching views of Central Park South, delicious American dishes and locally sourced ingredients for a casual lunch or dinner in NYC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Check-in was quick and pleasant. Claim your listing for free to respond to reviews, update your profile and much more. For the planner, the appeal of our elegant setting, over 17,000 square feet of event space, state-of-the-art AV, catering services and versatile layouts, is immeasurable. You can enjoy a drink at the bar/lounge. laura.burton@marriott.com. Treat yourself to SOUTHGATE Bar & Restaurant for on-site dining and mouthwatering American cuisine. Towels never showed. If you buy something through our links, Oyster may earn an affiliate commission. The only problemwho really wants to stand outside for, Okay, so one of the worst things ever is when youre enjoying a spa treatment but youre not actually enjoying it because all you can think about is how much time its taking and how many things are piling up on your to-do list during your rubdown. ~Belinda B/Suburban Chicago, Nice staff and pretty decorations but the facility needs an update and the rooms have erratic temperature systems with awful noises. Fact or Fakeout: $500,000 Hotel Packages, Vegas Wedding Chapels, and More! She is such fun! Languages spoken by staff: East West Coast Girl C. said: Although the attention to detail is terrific i.e. Top room amenities include air conditioning, a flat screen TV, and a desk. There's an onsite 24-hour business center. In Room Entertainment - 46-inch LCD TV, premium channels, and iPod dock. It's a real shame that the great Marriott company has to subscribe to this nickel-and-diming of guests.DANGEROUS: slippery shower floor and no grab-bars. and you can also walk to the High Line at Hudons Yard if you fancy a real stroll! The housekeeping staff were abrupt and got the hump when we went down for breakfast and twice came back into our room to find her on her phone, in our room! Guests can relax and enjoy a variety of beauty and spa . When I travel to NY, occasionally the pricing at the Essex House is within company policy. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. I have shared your experience with our team. So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. Nearby attractions include Big Apple Jazz Tours (0.06 miles), Jazz at Lincoln Center (0.3 miles), and Carnegie Hall (0.1 miles). Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. We were only there for 2 nights for family wedding. If you're like us and expect to get what you pay for with regards to service then you're in the wrong place at The Marriott Essex House. $105 for SUV's for 24 hours. Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Brand JW Marriott Built 1931 Renovated 2017 Total meeting space 17,544 sq. All products are independently selected by our writers and editors. The Essex House is located just across the street from, and on the southern edge of, New York's magnificent Central Park. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Nothing I can do. Without actually saying No, no, f*ck off, the entire hotel staff have done an exceptional job of conveying that exact message.In terms of the room, I understand the premium in New York, but even then the room is small and mediocrely furnished. A luxury environment where there are always opportunities for professional growth and recognition. The restaurant was open limited hours with limited food. My kids were delighted! COVID update: JW Marriott Essex House New York has updated their hours and services. Unlock your stay with the Marriott Bonvoy App, 6:30 AM-11:00 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM, 6:30 AM-11:30 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM. Show More Select Room 4.3 / 5 There, you're likely to see a mix of business travelers and vacationing families. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. In hospitality,JW Marriott Team, This is the version of our website addressed to speakers of English in the United States. No room services, no fridge in room, not even a tea kettle. davemh333, Thank you for taking the time to let us know about your experience while staying with us. Central Park is outside the front door and the upper west side and midtown attractions are a short walk away. This room was like an icebox box - literally. Tripadvisor performs checks on reviews. Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. The room was spacious for New York and had the look of faded luxury. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. Find rooms from $37 to $7,502 at JW Marriott Essex House New York. Let's just say perfection. This room was like an icebox box - literally. JW Marriott Essex House New York. We hope to welcome you back on the next trip to NYC, we have made some significant changes since Memorial Day and our increase of associates are also so happy to see our most valued guests traveling. They choreographed a truly perfect event/night. the, Julie S. said: We had the most amazing stay at the Nellie! Overall this is a nice hotel in a great location but feels like nothing special. Run run run away!! The heavily touristed crosstown street it sits on, Central Park South, is a mix of high-rise hotels and high-end apartment buildings. No surprise that that never happened. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We had vowed after our prior less than stellar experience that we wouldn't come back, but they had the best rate in the area, so I gave them another try. Tourists also flock here during Thanksgiving, as several rooms have fantastic views of the Macys Thanksgiving Day Parade. As of this. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. What food & drink options are available at JW Marriott Essex House New York? She asked how long we would be before going out and then kept ringing on the door bell to find out when we were actually going! In addition the front desk refuses to send water to the room. No room service. I enjoyed my short stay . The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. There was no staff for the front desk, with one person and 30 people trying to check in. [2] Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. No room service. The temperature would not go above 63. Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. We still do have our Marriott platinum status. 1, 2, A, B, C, D at 59 St - Columbus Circle. With marathons picking up speed and popularity across the globe, were happy to call the host of one of the most popular The New York City Marathon home. Your . Rollaway beds are only permitted (for a fee) in larger Family Rooms and suites. 330 sq feet . Standard amenities are decent but not outstanding for the price; they include large flat-screen TVs with premium cable channels, air-conditioning, robes, slippers, iPod docks, and minibars. JW Marriott Essex House New York 160 Central Park South, New York, New York, USA, 10019 Tel: +1 212-247-0300 LaGuardia Airport Distance from Property: 10.3 Miles Phone Number: +1 718-533-3400 Visit Website Alternate Airport Transportation Go Airline NYC John F Kennedy International Airport JW Marriott Essex House New York sits in the heart of Manhattan and is only steps away from Central Park, Carnegie Hall, Museum Mile, world-class 5th Avenue shopping, Theater Row, and more. The temperature would not go above 63. Lunch I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. Ask 4425Travel about JW Marriott Essex House New York, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, voco Times Square South New York, An IHG Hotel, Courtyard New York Manhattan / Times Square. My 2 night stay at JW Essex House exceeded all expectations. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. We went to the front desk they gave us another room. The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. Thank you for staying with us and for the feedback! Being across the street from Central Park is great, but this hotel staff truly made this visit memorable for my son. What are some restaurants close to JW Marriott Essex House New York? Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Are there any historical sites close to JW Marriott Essex House New York? To learn more about our Central Park Terrace Suite or Presidential Suite, please contact us directly: Email: NYCEXReservations@marriott.com, Unlock your stay with the Marriott Bonvoy App, Our NYC hotel rooms and one-and two-bedroom suites boast luxury amenities and Art Deco designs, Look your best in Midtown Manhattan with marble bathrooms, deluxe bedding and other tailored perks, Feel connected in your hotel room or suite which offers high-speed Wi-Fi and an ergonomic workspace, Two-bedroom hotel suites offer connecting rooms and plenty of living space for groups in Midtown NYC, Enrich your experience from our pet-friendly hotel room or terrace suite with views of Central Park, This New York hotel includes a spa and 24-hour fitness center with Peloton bikes. There are similar hotels available. Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay. This July was horrendous. more. An absolute joke!! The JW Marriott Essex House New York proudly stands on Central Park South. This hotel is convenient to the major museums of NYC and Fifth Ave shopping. The breakfast that was included was just ok. Id recommend eating at one of the many restaurants in the neighborhood. With Central Park as the hotel's front lawn, guests have access to the breathtaking grounds and are encouraged to explore through an exclusive Essex House curated tour. Nearest Airport: LGA, JFK, EWR. As the heart of Midtown Manhattan, our penthouse-style suites and its Central Park and city views will take your breath away. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. 160 Central Park South, New York, New York, USA, 10019, Per room - 1 pet 25 pounds max with USD 150 fee and signed waiver at check-in. The room was the typical tiny NYC size. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. 2 Double Beds. The location couldn't have been more ideal! Thanks again to Essex House team for our wonderful stay in NYC! She then called me back approxiately 20 minutes later to tell me my entire booking was on points. Located 3.4 mi (5.5 km) from the airport, JW Marriott Essex House New York offers a great location, putting you within just a 10-minute walk of Central Park and Broadway. more. Picture Perfect Location The JW Marriott Essex House New York proudly stands on Central Park South. Thank you for the feedback and for your loyalty! JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. I try to respond to the email to inform them and, shocker, mail to that account is undeliverable. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. If you would like to reach out to us with your stay information, we would gladly follow up with you to make this right. I am so sorry to hear about this experience. In New York, the average nightly rate for 5 stars hotels is $1,131. I would say my expectations are high. Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. & We were told other guests were being allowed to checkout later Thats great but what about other guests. But the most gracious reception I ever met was Hanna , very sweet and accommodating. fraserc907, Thank you for taking the time to let us know about your experience while staying with us. Mediterranean seafood by celebrity chef Maria Loi from Greece. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Breakfast I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. Open for JW Marriott Essex House New York 160 Central Park S, New York, NY 4.3 Excellent 1000 reviews Verified reviews 5 - Excellent 540 4 - Good 288 3 - Okay 112 2 - Poor 43 1 - Terrible 17 4.4/5 Cleanliness 4.4/5 Staff & service 4.4/5 Amenities 4.2/5 Property conditions & facilities 4.2/5 Eco-friendliness Write a review 5/5 Excellent Carmen Stay near iconic Central Park at the JW Marriott Essex House New York. Thank you very much to Laura Burton ( Resident Manager) of JW Essex House in Central Park New York City and Madeline Vargas, Executive Assistant it was an amazing stay at our beautiful suite . Thanks to the nearbyLincoln Center, many celebs make appearance in or around the hotel. Compare room types and prices from 46 providers and see 59 photos of JW Marriott Essex House New York, New York. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". The location is amazing! Insider Tip The concierge has personally curated a unique tour of Central Park. Our problem was just . The Marriott Corp does a great job of keeping their customers loyal!!! M Vargas, Other at JW Marriott Essex House New York, responded to this review, Lock in the lowest price from these sites. (Who are we kidding? This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Staff was superb, as was the stay. Is the insurance company watching?No convenient electric outlets or USP ports on one night table.Robes and towels are old and hard. They have him toys upon arrival, were very kind and super attentive to us..Things are limited with Covid-19 so the lounge for elite members doesnt offer a real breakfast.I think more could be done here perhaps to offer delivered eggs or something upon requestHowever, overall would come back here with my family again. Front desk check in were not customer service oriented and not very friendly. Review tags are currently only available for English language reviews. We look forward to your next trip. Thank you!!! In the Southgate bar we saw former sluggerReggie JacksonandMike Shanahan, former coach of the NFL's Denver Broncos. This July was horrendous. Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. Read the latest reviews for JW Marriott Essex House New York in New York, NY on WeddingWire. When I told the front desk they said a manager would contact me. I guess I expected an upgrade to a full view of the park. Subdued and quiet. As of 28 Dec 2022, prices found for a 1-night stay for 2 adults at JW Marriott Essex House New York on 8 Jan 2023 start from CA $510, excluding taxes and fees. Rooms Make yourself at home in one of the 528 air-conditioned rooms featuring iPod docking stations and LCD televisions. Nothing I can do. Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. In hospitality, JW Marriott Team, Hotels near JW Marriott Essex House New York, The Leading Hotels Of The World in New York City, Tapestry Collection by Hilton Hotels in New York City, Romantic Boutique Hotels in New York City, Hotels near Exhale Spa - Central Park South, Hotels near Official Central Park Horse and Carriage Rides, Hotels near Central Park & Environs Walking Tours, Hotels near 59th St Columbus Circle Station, Hotels near 66th St Lincoln Center Station, Hotels near Mannes College The New School for Music, Hotels near New York Institute of Technology, Hotels near Lia Schorr Skin Care Training New York, NY, Hotels near Mandl School, The College of Allied Health, Hotels near Alvin Ailey American Dance Theater, Hotels near John Jay College of Criminal Justice, Hotels near American Musical & Dramatic Academy New York, NY. Some rooms provide interior views while others offer city and park views. Real old-world charm and ambiance. And not just pending, a POSTED charge in that amount, PLUS an additional room's night pending on my card. If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. The only person who seemed to be even remotely interested in trying to assist me was Vuong in Accounting with Essex House. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. Health club is inadequate. All rooms are outfitted with plush king beds that have pillow-top mattresses and duvets, and most units have enough space for a crib or a chaise lounge. The room and dcor was spectacular, the service provided to our . Please see our partners for more details. Restaurant with limited menu (no soup at all). No service to the room at all during that time, even though I called for new towels. Even when open it is the worst breakfast I have ever had at a JW. JFK Airport is about an hour away by car (though driving times vary widely depending on the time of the day), while LaGuardia can be reached in 30 to 50 minutes. Our upscale Central Park South hotel in New York City sits adjacent to Central Park. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. +1 212-371-7777 Open for Lunch & Dinner Dress Code: Formal Italian Marea .2 Miles Upscale Italian seafood boasting 2 Michelin stars in a fine dining atmosphere. Hopefully the F and B will be back in service soon I cant wait to be back here again and again, my home away from home. Fabulous hotel! We finally had the engineer come, and he said oh well the heat is off in the hotel. Which room amenities are available at JW Marriott Essex House New York? A historic Manhattan landmark and timeless Art-Deco classic, The Essex House, a JW Marriott Hotel, offers an unparalleled living experience. In hospitality, JW Marriott Team. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. Bathroom small but functional. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. I expected location and the building itself to be wonderful. This is a complimentary event but RSVP is requested: nycexreservationpackages@marriott.com. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The distinctive, well-appointed hotel rooms and suites combine Art Deco touches, plush bedding, marble bathrooms, minibars, ample desks and Wi-Fi. Thank you for taking the time to let us know about your experience while staying with us. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. Thank you for your response, we appreciate all feedback. No oversized vehicles. See more questions & answers about this hotel from the Tripadvisor community. The lady behind the front desk was very cheery but she spent at least 10 minutes to find a church. The restaurant was open limited hours with limited food. In hospitality, JW Marriott Team, I was in NYC for the CNN Heroes 2022 televised show and event festivities Dec. 10-12 hosted by Jelly Ripa and Anderson Cooper. I swiped my credit card for the standard $150 security fee and proceeded to the room. & (I wish I did more planning because we had already bought tickets in advance) Im a little sad we didnt get to experience hotel restaurant/bar because we already had plans for both the night before and the morning after, but Im sure. Porter House New York captures the spirit of American generosity big juicy steaks, warm generous welcomes, the best products, filling a wide-open space with light, luxury and comfort.
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